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Old 08-15-2017, 04:35 PM
danonbass danonbass is offline
Join Date: Jun 2008
Location: Los Angeles, CA
Posts: 63
Default Sudden Authorization Exception

Literally overnight I've encountered this problem. I am on version 11.3.1 which has been running perfectly fine until today. The program will now not open and I get a series of 7 error messages referring to a missing iLok. One tells me to insert the necessary iLok and restart my machine. The same iLok is installed that has been working fine up until now, and it is lighting up. The other 6 messages are about specific programs. 2 for PT HD 11, 1 for PT 11, 1 for Heat, 1 for live sound production toolkit, and 1 for Machine Control. I only use PT 11, so the other 5 are strange. Logic opens just fine and all my plug ins are opening in that program. I haven't done anything online except load files to dropbox. I'm at a complete loss as to why this is happening.

PT 11.3.1
OS 10.10.5
Mac Pro mid 2010
2.8 quad core intel xeon
8 gb 1066 mhz ddr3 ecc
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Old 08-15-2017, 05:05 PM
tobyc tobyc is offline
Join Date: Sep 2016
Location: London
Posts: 3
Default Re: Sudden Authorization Exception

Literally just had this happen now on 11, was using it earlier today with no issues. Asks for licenses for HD, Live Production Toolkit, Heat, etc. I'm only using the normal Pro Tools (Not HD).
10 still runs fine.

I'm on OSX 10.9.5

Very frustrating.

EDIT: FIXED IT. Downloaded the newest Ilok License Manage and logged in seemed to do the trick. Hope that helps anyone else.

Also got an e-mail from Soundtoys stating the following: If you are running Soundtoys 5.0.1 or earlier and have not installed iLok License Manager version 3.1.6 or later, you must install a critical update to continue using your Soundtoys plug-ins. The quickest and easiest way to do this is to follow these steps: 1. Download the latest iLok License Manager installer.

So Seems to be on Iloks end.

Last edited by tobyc; 08-15-2017 at 05:13 PM. Reason: Found fix
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Old 08-15-2017, 07:04 PM
danonbass danonbass is offline
Join Date: Jun 2008
Location: Los Angeles, CA
Posts: 63
Default Re: Sudden Authorization Exception

Yep. Downloaded the new version and that fixed it. So strange!
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Old 08-16-2017, 12:17 AM
jacobsworm jacobsworm is offline
Join Date: Aug 2017
Location: Aarhus, Denmark
Posts: 1
Default Re: Sudden Authorization Exception

Exactly the same scenario here. And on the same day. Running PT HD 11.3.0

Thanks for the advice... Helped me keep calm... :)
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