Headphone out not working

[PTGuy]

I can't seem to get any sound out of my headphone on my DCommand. Anyone else with this problem?

[Bambison]

just had the same prob repaired by a digi rep/tech last week. could've been a loose connection between xmon and dcommand (my dumb!) or a software prob with xmon (had to reset xmon flash ram). i'm pretty sure it was the latter. prob occurred immediately after xmon firmware update. in any case, i recommend contacting digi for help. before sending a tech, they had me try resetting the xmon firmware again as well as checking all cable connections. when that didn't work, they sent out a tech who quickly solved the problem.

[PTGuy]

just had the same prob repaired by a digi rep/tech last week. could've been a loose connection between xmon and dcommand (my dumb!) or a software prob with xmon (had to reset xmon flash ram). i'm pretty sure it was the latter. prob occurred immediately after xmon firmware update. in any case, i recommend contacting digi for help. before sending a tech, they had me try resetting the xmon firmware again as well as checking all cable connections. when that didn't work, they sent out a tech who quickly solved the problem.

Thanks for the reply! Does anyone know how to reset the XMon firmware?

[Craig Timmis]

Thanks for the reply! Does anyone know how to reset the XMon firmware?

Hi,

Hold the "mute" button the XMON unit as you power it up,

-- Craig