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Old 05-02-2013, 07:42 PM
trizzy trizzy is offline
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Default DAE Error-13001 encountered

hey i have been having some trouble with my free upgrade from PT9 into PT10. i was using PT 9 wen i 1st installed after a couple issues n it was working perfectly fine. Called avid for free upgrade to PT10 downloaded it n now its not working with a completely new issue.

DAE error-13001 was encountered.....and COULD NOT ALLOCATE MEMORY FOR THE DISK CACHE. TRY LOWERING DISK BUFFER(DAE BUFFER),DISK CACHE SIZE, OR ENGINE VOICE COUNT. IF YOU GOT THIS ERROR ON LAUNCH DELETE YOUR PREF AND TRY AGAIN.(-9514).....

Now i have no idea whats going on i have win8 and i was told to change compatibility to win7 which i tried and set to run as admin. still nothing i have uninstalled n tried doing all that prior to installing still nothing...please can someone help i am a very eager music artist and i have wanted this my whole life very depressed i haven't been able to record so i bought my own spending 1600 and no even more depressed i have all this and cant record please help....


Here is my equipment info:

computer model: Asus/K55A
os: WIN8.64B
ramDR3 1600 4G-uprgade to 8GB
cpu:3230m(l5)
hd:500GB 5400R SATA
Processor:Intel core I5
Accessory:6CELL4700

Pro Tools 9 HD with free upgrade to PT 10.3.2
Monitor:1 KRK Rokit 5 G2
Interface: MBOX Mini 3G
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Old 05-03-2013, 01:44 PM
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albee1952 albee1952 is online now
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Default Re: DAE Error-13001 encountered

Posting a real Sandra report will get much better advice
Help us Help You - READ THIS Before Posting!
looking at the little info you listed, it appears that you have a single 500GB hard drive that runs at 5400 rpm/ You NEED to record to a separate hard drive that spins at 7200 rpm
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Old 05-04-2013, 07:38 PM
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zedhed zedhed is online now
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Default Re: DAE Error-13001 encountered

The most obvious thing that stands out is that you only have one hard drive.

You need two minimum. One for operating system (which PT is installed on) and the other for recording/saving sessions to. 7200rpm drive is a must and yours is 5400rpm.

A Sandra Report will give a far more detailed picture of your computer which will help us here to give you the best advice.
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Motherboard: Gigabyte Z690 AERO D
CPU: Intel Alder Lake Core i9-12900K
CPU Cooler: Noctua NH-D15S
RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz)
Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples)
1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro)

GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4
PSU: Corsair HX Series HX850 Platinim
CASE: Fractal Define XL R2
PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII
HD 96I/O
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