AVID Sync HD Not Recognized - Avid Pro Audio Community

08-20-2019, 03:41 PM

Peter A

Member

Join Date: Sep 2012

Location: Los Angeles

Posts: 20

AVID Sync HD Not Recognized

Hi, I have an AVID Sync HD that's not being recognized by Pro Tools or DigiTest. It's connected to an HDX Core card via the Serial port. I've tried trashing prefs, restarting the system, etc.

I'm running PT Ultimate 2019.5 on a 2019 MBP running OS X 10.14.5. Both HDX cards are in a Sonnet Thunderbolt 2 PCIe chassis. The system runs without a hiccup.

I'm out of ideas. Any suggestions?

Thanks!

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