Low res audio being recorded.

[ShadeTek]

My system is HP Z440, W10, PT 2018.12, S6, HDX, HD I/O, X-Mon, Sync. New build of this system on W10 just 2 weeks old. Went to do a VO record session and found that live monitoring of the mic was fine, but the recorded .wav playback was very low bit-rate. Rebooting sorts the problem until Soundminer or RX7 are opened and then the issue returns until rebooted. (The PC system audio is routed out via the Blackmagic 4k Extreme balanced XLR outputs back into the PT I/O to get a higher quality of audio). Trashing the prefs and using the onboard Realtek soundcard as the system default output does nothing btw. Any suggestions welcome.

[musicman691]

What bit rate and depth did you set for the session in question?
Is your computer using the interface you use for PT for it's own audio? If so that's not cool and is probably grabbing the interface and won't let it go.

[ShadeTek]

Originally Posted by musicman691

What bit rate and depth did you set for the session in question?
Is your computer using the interface you use for PT for it's own audio? If so that's not cool and is probably grabbing the interface and won't let it go.

The digitized audio files says it is 48Khz, 24Bit.

The computer is not using the same audio for PT. The computer default audio card is the Blackmagic 4K Extreme video card which has a balanced I/O which is then fed into into the PT I/O box via XLRs. Exactly the same set up when it was Windows 7 X64. But no likey in W10.

[musicman691]

Originally Posted by ShadeTek

The digitized audio files says it is 48Khz, 24Bit.

The computer is not using the same audio for PT. The computer default audio card is the Blackmagic 4K Extreme video card which has a balanced I/O which is then fed into into the PT I/O box via XLRs. Exactly the same set up when it was Windows 7 X64. But no likey in W10.

What did you have the session set to? Was it something other than what you say the file metadata says? I'm assuming you're recording through the Avid interface.

[ShadeTek]

OK, so advised by Avid to install Asio4all which then caused PT to crash to desktop on launch. Uninstalled A4A and back to where we were. I ran Soundminer without it looking at a sound card and left it sitting while I started PT. Tried recording some VO and back to distorted recorded with just the Soundminer app running but not having played any sound or even pointing at a soundcard. It gets stranger.

[64GTOBOY]

I dont use soundminer but i have had some issues with Izotope stuff and had to deinstall and reinstall to get rid of the problem. Mine was a vocal track that when RX7 or Nectar was instantiated on the track it would sound like a 2 bit playback of 48 k file and it did it with copies of the track and even after i imported the original audio file from the back up files from the original session. Before you reinstall i would suggest opening a fresh session and importing your audio first though to rule out a corrupted session

[ShadeTek]

I have created a new session and it happens in that too. I have also X'd out the prefs and run with new prefs.

[musicman691]

Originally Posted by ShadeTek

I have created a new session and it happens in that too. I have also X'd out the prefs and run with new prefs.

Would you please answer the question I posted earlier: What did you have the session set to? Was it something other than what you say the file metadata says?

[ShadeTek]

Originally Posted by musicman691

Would you please answer the question I posted earlier: What did you have the session set to? Was it something other than what you say the file metadata says?

The file was recorded as per session settings.

[musicman691]

Originally Posted by ShadeTek

The file was recorded as per session settings.

To clarify:
You set the session to 24 bit/48KHz and the resulting recording is 24 bit/48KHz? I don't see the problem.