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Old 06-05-2018, 05:13 PM
Riquier Riquier is offline
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Default Random freezes Pro Tools 12.5.2 - where should I look for a log ?

Hey guys,

I'm on PT 12.5.2 (Vanilla). I'm getting frequent freezes out of nowhere. There are no apparent tasks that lead to this freezing so I'm assuming a certain plug-in or system app might be the culprit.

I was silly enough to update my system to Sierra even though 12.5.2 is not officially supported on this OS. This obviously doesn't contribute to a healthy and stable system, even though Pro Tools seems to be running amazingly well with no hiccups or graphic glitches.

I'm positive this might be related to a plug-in. My question is, as soon as Pro Tools freezes, what should I look for ? Should I try and find a system log to find out what caused the crash ? Where and how do I do this, exactly ? Console ? Pro Tools log folder.. ?

Any help will be appreciated. Thank you.
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Old 06-05-2018, 10:57 PM
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cwsand cwsand is offline
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Default Re: Random freezes Pro Tools 12.5.2 - where should I look for a log ?

Hi,
Quote:
Originally Posted by Riquier View Post
as soon as Pro Tools freezes, what should I look for ?
Make note of all plugins active in the session and try deactivating them one by one to figure out which one might be causing the freeze.
Quote:
Originally Posted by Riquier View Post
Should I try and find a system log to find out what caused the crash ? Where and how do I do this, exactly ? Console ? Pro Tools log folder.. ?
The system and crash logs are located here: MacHD\Library\Logs\Avid\

Good luck!!
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Old 06-06-2018, 08:24 AM
Riquier Riquier is offline
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Default Re: Random freezes Pro Tools 12.5.2 - where should I look for a log ?

Thanks cwsand,

Thing is, the freezes are very random and do not appear to be related to a specific plugin. It might happen when I'm soloing something, or trimming a clip. but yeah, thanks for the log location, I'll keep an eye on it and post it here. Hopefully someone a bit more IT savvy than me might look at it and see the culprit :) Thanks !
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Old 06-06-2018, 08:45 AM
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YYR123 YYR123 is offline
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Default Re: Random freezes Pro Tools 12.5.2 - where should I look for a log ?

Didn’t Sierra introduce a new file system?

If so it would be best to reinstall PT.
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Old 06-06-2018, 05:22 PM
Riquier Riquier is offline
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Default Re: Random freezes Pro Tools 12.5.2 - where should I look for a log ?

Quote:
Originally Posted by YYR123 View Post
Didn’t Sierra introduce a new file system?

If so it would be best to reinstall PT.
That's actually a good idea... why didn't I think of that *facepalm*.

Cheers guys !
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