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Old 02-11-2019, 02:08 PM
Bonecrusher Bonecrusher is offline
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Join Date: Jan 2012
Location: Germany
Posts: 20
Default Pro Tools HD License Missing on iLok

I have a question regarding Pro Tools HD Licenses.

I bought the Pro Tools HD licenses for 7/8/9/10/11 and back in 2016 I made a subscription plan for Pro Tools Ultimate which ended in December 2017

As I didn't use Pro Tools Ultimate since more than one year I wanted to check which licenses I have so that I can maybe sell them, but after connecting my iLok it seems that all the licenses disappeared. I could see that I have the products and can download them from my avid account, but the Pro Tools licenses on my physical iLok are just gone. any ideas?
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Old 02-12-2019, 09:54 AM
albee1952 albee1952 is offline
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Join Date: May 2004
Location: nashville
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Default Re: Pro Tools HD License Missing on iLok

Open iLok Manager and look in the tab if Available Licenses? Did the PT Ultimate purchase require surrendering older versions?
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