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#1
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Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
I have a new Dell Inspiron 15 (5559 http://www.dell.com/us/p/inspiron-15-5559-laptop/pd) laptop with 1920x1080 switchable Intel and ATI Radeon Graphics. In Pro Tools 12.4 Windows 8.1 - why do my menus get mangled like this?... Anyone know?
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Justin (Proud Pro Tools Ultimate PERPETUAL license owner) Admin www.elevenrackpresets.com Studio: 2021 Mac Studio Ultra M1 20 Core CPU, 48 Core GPU, 64GB Ram, 4TB SSD boot | Pro Tools Ultimate 2022.12 | PreSonus Quantum 4848 interface| MOTU 112D interface | Digi PRE, FR OctoPre MKII, Mackie Onyx 800R, Panasonic WZ-AD96M (x2) and DA7, Eleven Rack, Apogee Big Ben, Mercury, Rode K2, Slate VMS ML-1 (x2). Laptop: Dell Inspiron 5559, i7-6500U 2.6Ghz, 16 GB RAM, 15.6" 1920x1080 1TB SSD |
#2
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Re: Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
Using Pro Tools 12.5 now and same problem. This seems to happen when my laptop auto-switches to AMD Radeon graphics. Pro Tools starts out fine, but when I add more tracks plugins the resolution seems to switch menus get mangled and some plugin windows go wonky (namely soundtoys). I uninstalled my AMD software but have been unsuccessful in finding a setting to correct this. Anyone know? Haven't found any other software that does this, only Pro Tools. Very annoying!
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Justin (Proud Pro Tools Ultimate PERPETUAL license owner) Admin www.elevenrackpresets.com Studio: 2021 Mac Studio Ultra M1 20 Core CPU, 48 Core GPU, 64GB Ram, 4TB SSD boot | Pro Tools Ultimate 2022.12 | PreSonus Quantum 4848 interface| MOTU 112D interface | Digi PRE, FR OctoPre MKII, Mackie Onyx 800R, Panasonic WZ-AD96M (x2) and DA7, Eleven Rack, Apogee Big Ben, Mercury, Rode K2, Slate VMS ML-1 (x2). Laptop: Dell Inspiron 5559, i7-6500U 2.6Ghz, 16 GB RAM, 15.6" 1920x1080 1TB SSD |
#3
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Re: Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
Looks to be a problem with display scaling.
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Pro Tools HD 12.4, Pro Tools "Vanilla" 12.4, Artist Transport, 2x Artist Mix Studio Blue: RME UCX, Win7 Pro, i7 960, 16GB || Studio Green: RME Babyface, Win10, i7 7700HQ, 16GB |
#4
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Re: Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
This is definitely an annoying Pro Tools 12.5 bug that needs to be addressed.
When switching to high performance graphics mode (radeon) on Windows laptops (in my case a new Dell Inspiron 5559 16 GB RAM running Windows 8.1, Pro Tools menus and some plugin windows become unusable. I've tested Adobe Audition and Studio One Pro same computer and they do not exhibit the same problem. Avid please fix your broken software. Thanks.
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Justin (Proud Pro Tools Ultimate PERPETUAL license owner) Admin www.elevenrackpresets.com Studio: 2021 Mac Studio Ultra M1 20 Core CPU, 48 Core GPU, 64GB Ram, 4TB SSD boot | Pro Tools Ultimate 2022.12 | PreSonus Quantum 4848 interface| MOTU 112D interface | Digi PRE, FR OctoPre MKII, Mackie Onyx 800R, Panasonic WZ-AD96M (x2) and DA7, Eleven Rack, Apogee Big Ben, Mercury, Rode K2, Slate VMS ML-1 (x2). Laptop: Dell Inspiron 5559, i7-6500U 2.6Ghz, 16 GB RAM, 15.6" 1920x1080 1TB SSD |
#5
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Re: Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
Have you tried turning GPU scaling off? This article shows where the setting is. http://support.amd.com/en-us/kb-arti...PUScaling.aspx
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Pro Tools HD 12.4, Pro Tools "Vanilla" 12.4, Artist Transport, 2x Artist Mix Studio Blue: RME UCX, Win7 Pro, i7 960, 16GB || Studio Green: RME Babyface, Win10, i7 7700HQ, 16GB |
#6
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Re: Mangled menus in Pro Tools 12.4 on Windows 8.1 laptop
In the AMD Catalyst software the Display option is not shown on this laptop. Not sure why. The resolution seems to be the same and virtually every other application I launch doesn't exhibit this problem - only Pro Tools.
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Justin (Proud Pro Tools Ultimate PERPETUAL license owner) Admin www.elevenrackpresets.com Studio: 2021 Mac Studio Ultra M1 20 Core CPU, 48 Core GPU, 64GB Ram, 4TB SSD boot | Pro Tools Ultimate 2022.12 | PreSonus Quantum 4848 interface| MOTU 112D interface | Digi PRE, FR OctoPre MKII, Mackie Onyx 800R, Panasonic WZ-AD96M (x2) and DA7, Eleven Rack, Apogee Big Ben, Mercury, Rode K2, Slate VMS ML-1 (x2). Laptop: Dell Inspiron 5559, i7-6500U 2.6Ghz, 16 GB RAM, 15.6" 1920x1080 1TB SSD |
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