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Old 01-24-2017, 09:49 AM
Focuret Focuret is offline
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Default Sound and video randomly stops working when HD Native is selected as output.

Does anyone else have this problem? On a 2016 TB MacBook Pro if I have the HD Native selected as an output sometimes videos and sound will stop working and I'll have to switch the output to Internal Speakers for it work. If I switch it back and fourth a few times the HD Native will finally work again with sound and videos will play.

Any idea what's going on and how to avoid it?
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Old 01-24-2017, 09:55 AM
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MIKEROPHONICS MIKEROPHONICS is offline
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Default Re: Sound and video randomly stops working when HD Native is selected as output.

Drive issues? What drive is your video on? What device are you using for video playback or are you using desktop video? Codec? Wrapper?Track count? Need much more info to begin to help you


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Old 01-24-2017, 10:00 AM
Focuret Focuret is offline
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Default Re: Sound and video randomly stops working when HD Native is selected as output.

Sorry, I should have stated video within browsers. From FB videos to YouTube videos, sometimes, like right now, if the HD Native is selected as the output they won't play, neither will any sound or tracks in iTunes. There's something about when the HD Native is selected that, after a while, it prevents media from playing (it just appears frozen) but when I switch to Internal Speakers as output it sounds like a bunch of system sounds all playing at once trying to catch up.

So I'm not sure what kind of codecs or anything but when it happens system sounds don't work (like Skype message receiving sounds), iTunes won't play tracks and YouTube videos won't load. Again, changing the output causes everything to suddenly "catch up" and everything works again.

I have no idea how better to explain this bizarre behavior.
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MacBook Pro Touch Bar (15-inch, 2016 2016), 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3, Radeon Pro 460 4096 MB
Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
|
Avid Artist Transport | Genelec 8351b Monitors | Genelec 7360A Subwoofer x2 | Slate Digital VMS Virtual Microphone
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Old 01-24-2017, 12:15 PM
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MIKEROPHONICS MIKEROPHONICS is offline
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Default Re: Sound and video randomly stops working when HD Native is selected as output.

I can't help you here as I don't have a mac laptop. I assumed wrongly that it was an Avid video engine issue. Sorry


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