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  #1  
Old 05-16-2020, 01:56 AM
koka koka is offline
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Default PT 2020.3 problem with Finder Mojave

HI to All

Protools Ultimate 2020.3 almost every time starts with grayed menu items.
Cant select open Session all file menus grayed out?

After selecting anything from Setup menu everything back to normal?

Anybody who can point whats the problem?
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Old 05-16-2020, 02:51 AM
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Default Re: PT 2020.3 problem with Finder Mojave

Can you tell something more about your Setup menu experience.. what is there before you "select anything" and what is it that you select?
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  #3  
Old 05-16-2020, 02:52 AM
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Default Re: PT 2020.3 problem with Finder Mojave

Also what Mojave version are you using?
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Old 05-16-2020, 08:19 AM
koka koka is offline
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Default Re: PT 2020.3 problem with Finder Mojave

Mojave 10.14.6
Macpro 5.1
Anything selected in Setup menu bring back File menu and other menus usable.

See pictures
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  #5  
Old 05-16-2020, 08:24 AM
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Default Re: PT 2020.3 problem with Finder Mojave

First I see this. Maybe trashing preferences would help resetting something?
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  #6  
Old 05-16-2020, 02:18 PM
koka koka is offline
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Default Re: PT 2020.3 problem with Finder Mojave

Trashing preferences solved issue just for a while.

After 3 or 4 restartarts of Protools issue comes again.

Strange...
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Old 05-16-2020, 02:51 PM
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Default Re: PT 2020.3 problem with Finder Mojave

Have you already started a support case with Avid? This sounds so random they need to know about it.
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  #8  
Old 05-19-2020, 12:38 PM
koka koka is offline
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Default Re: PT 2020.3 problem with Finder Mojave

Hi again

I found the solution !

When I installed Avid Link again Menus comes back.

This is a little present from Avid ,when you decide to uninstall Avid Link.
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Old 05-19-2020, 01:20 PM
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Default Re: PT 2020.3 problem with Finder Mojave

Quote:
Originally Posted by koka View Post
Hi again

I found the solution !

When I installed Avid Link again Menus comes back.

This is a little present from Avid ,when you decide to uninstall Avid Link.
The first thing I do on every install is uninstall Avid Link and Cloud Services. I am running 2020.3 on Mojave 10.14.6 and don't have the same issues. So I don't think uninstalling Avid Link (using Avid's uninstaller) is the issue.
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  #10  
Old 05-20-2020, 09:19 AM
koka koka is offline
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Default Re: PT 2020.3 problem with Finder Mojave

What else can be?
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