Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-16-2018, 08:47 PM
eden909 eden909 is offline
Member
 
Join Date: Feb 2010
Posts: 3
Default Can't activate Avid Falcon AAX license

Almost a week after it was promised AT THE LATEST, the license arrived in my account. iLok doesn't like it. It says it's activated in the cloud but cannot be moved to my iLok even when when I follow iLok's instructions.
Reply With Quote
  #2  
Old 12-19-2018, 07:54 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,208
Default Re: Can't activate Avid Falcon AAX license

You can't move a license from iLok Cloud directly to an iLok - first Close Cloud Session in iLok License Manager then activate the license to your iLok.
__________________
Reply With Quote
  #3  
Old 01-28-2019, 11:32 PM
DumbIT DumbIT is offline
Member
 
Join Date: Jun 2017
Location: Australia
Posts: 13
Default Re: Can't activate Avid Falcon AAX license

Me too.
1. Downloaded/installed UVI Falcon from AVID ProTools Site
2. ProTools 2018.7 is under valid/current Annual Plan (and runs OK)
3. Falcon is available in PT as plugin, but demands authorisation despite ...
4. iLok Manager (v.4.1 AND 5.0.1) saying the UVI license is iCloud Activated, BUT
5. Can't drag to iLok OR deactivate on the Cloud, and the "Transfer" button is greyed out. Dragging gives: "...can be moved back to your account only when you close your cloud session using the File menu" ... but doing this means I can't SEE the license to access it!
Reply With Quote
  #4  
Old 01-28-2019, 11:39 PM
DumbIT DumbIT is offline
Member
 
Join Date: Jun 2017
Location: Australia
Posts: 13
Default Re: Can't activate Avid Falcon AAX license

** SOLVED **

The official solution pre-supposes that you use a "Cloud Session". (I never do ... I'm a simple user with everything is on my iLok.)

So the CORRECT SEQUENCE that fixed the problem for me is:
• OPEN a Cloud Session (from the File Menu)
• Double-click the Avid Falcon AAX license and click "DEACTIVATE" to the right of the details pane (note the message, but follow the next steps)
• FILE> Close Cloud Session
• Check that the License now has a spare activation available (mine said “0 of 1 Activations used”)
• Drag the Licence to your iLok

Last edited by DumbIT; 01-29-2019 at 05:37 PM. Reason: SOLVED!!
Reply With Quote
  #5  
Old 01-29-2019, 10:30 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,208
Default Re: Can't activate Avid Falcon AAX license

Quote:
Originally Posted by DumbIT View Post
** SOLVED **...
Glad to hear this!
Quote:
...Double-click the Avid Falcon AAX license and click "DEACTIVATE" to the right of the details pane...
Right+Clicking a license provides the same Activate/Deactivate options, but you can't Deactivate licenses individually from iLok Cloud. Could it possibly have been activated to your Computer?
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Presets for Avid Falcon AAX? b mcgibney Virtual Instruments 6 04-24-2019 05:39 AM
Avid Falcon AAX license/installers not provided senghor Licensing & Accounts 41 01-09-2019 09:57 AM
Load avid/presets to uvi/falcon every time kmusic AAX Plug-ins 0 12-06-2018 03:49 PM
PT 7.4HD License - Can't Activate Siegfried Meier macOS 12 11-22-2015 11:21 AM
License Activate JPaton Pro Tools 11 0 06-26-2013 07:09 PM


All times are GMT -7. The time now is 08:42 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com