Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Getting Started

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-23-2017, 02:11 AM
DrVictorSA DrVictorSA is offline
Member
 
Join Date: Sep 2017
Location: Johannesburg, South Africa
Posts: 3
Default Pro Tools 12 HD beach ball every few minutes

Hi there,

Please assist I am using:

Mac Pro tower (2012) OS: Sierra 10.12.5
6 Core 2 x 2.4 ghz
64gb memory
4 hard drives totaling 6.5TB, Mac HD is SSD

I am running:

Pro Tools 12 HD with 2 x HDX cards
Logic 10

I am having a issue where when I work in ProTools or Logic the mac beachball appears every few minutes, even on a small session, which does not make sense as I have upgraded my Mac Pro to have so much power, also if i play music in iTunes or on Youtube I get this loud buzzing sound as If the HDX card has crashed and is struggling to keep up with the playback? I am thinking my Mac may be too old now to run Sierra and the latest updated softwares or maybe my processor is struggling to keep up? I am really lost and frustrated, maybe someone can offer some advise on a step forward.

Regards,
Victor
Reply With Quote
  #2  
Old 09-23-2017, 04:20 AM
musicman691 musicman691 is online now
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,138
Default Re: Pro Tools 12 HD beach ball every few minutes

Try these things with the computer unplugged:
Open the case and clean out all the dust that accumulates inside; these old cheesegrater Macs can collect dust like crazy and things can overheat
Unplug and replug all connectors that you can
Reseat the HDX cards in the card cage
Make sure the power supply cables for the HDX cards are properly seated on all ends
Now plug the computer back into the AC mains
That buzzing sound - is it mechanical or in the audio? If mechanical there's a couple of possibilities - either it's one of the fans or possibly a mechanical resonance. It's also possible that the power supply for the machine is having issues. One more possibility is one of your spinner drives is going bad; take them out of the drive cage one at a time and see what happens.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #3  
Old 09-24-2017, 03:45 AM
DrVictorSA DrVictorSA is offline
Member
 
Join Date: Sep 2017
Location: Johannesburg, South Africa
Posts: 3
Default Re: Pro Tools 12 HD beach ball every few minutes

Thank you for the advice musicman, I am going to try this out.

Regards,
Reply With Quote
  #4  
Old 09-24-2017, 03:32 PM
reichman's Avatar
reichman reichman is offline
Member
 
Join Date: Aug 2000
Location: New York
Posts: 2,412
Default Re: Pro Tools 12 HD beach ball every few minutes

Hit it with this:

http://avid.force.com/pkb/articles/t...nd_Preferences

Prefs and Workspace Database files. That reliably cleans up any beachballs for me. Sometimes I have to trash a Wavecache file, too.

Quote:
loud buzzing sound as If the HDX card has crashed and is struggling to keep up with the playback?
Increase your buffer size.
__________________
Nathaniel Reichman
Producer/Re-recording Mixer - New York
Nathaniel Reichman | IMDB | LinkedIn
Reply With Quote
  #5  
Old 09-26-2017, 02:46 AM
DrVictorSA DrVictorSA is offline
Member
 
Join Date: Sep 2017
Location: Johannesburg, South Africa
Posts: 3
Default Re: Pro Tools 12 HD beach ball every few minutes

Thanks Nathan, will check this out!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lag and Beach Ball Intransit Pro Tools 12 1 03-15-2016 03:58 AM
Another Beach Ball - Crossfades iluvatar Pro Tools 12 3 04-09-2015 02:23 PM
Spinning Beach Ball with Pro Tools 9 Moviesound macOS 4 03-21-2011 11:45 AM
Beach ball every 1 minute Phil Buckle Pro Tools TDM Systems (Mac) 7 01-06-2010 03:33 PM
Pro Tools 8: bounce to disk spinning beach ball toddw 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 05-14-2009 07:09 AM


All times are GMT -7. The time now is 06:57 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com