Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire and USB Audio Interfaces (Win)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-29-2013, 01:36 AM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Fast Track Pro out of order after last driver update

Hi everybody,
I own a Fast Track Pro and everything was working flawlessly until I installed the new 6.1.10 driver pack and the latest 1.0.2 firmware along with it.

Now, the sound has become choppy, with occasional pops/clicks noises, and it randomly change pitch and/or speed. Sometimes it just disappears. The issues occur whenever I try to playback audio, no matter what's the source (cubase projects, youtube videos, or simply listening to mp3s with windows media player).

Furthermore, my CPU usage raises to 100% when i try to load even the lightest audio projects.

I also formatted my system and re-installed everything from scratch, but nothing changed. I'm using Windows XP SP3 (x86).

Is there anyway to downgrade to the old driver/firmware? Please help me, Fast Track Pro is such a good product, I don't want to throw it away for a driver/firmware error.

Last edited by kleewan; 07-29-2013 at 04:29 AM.
Reply With Quote
  #2  
Old 07-29-2013, 10:22 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,850
Default Re: Fast Track Pro out of order after last driver update

It will be a bit rough diagnosing since you did so many changes at once - with the format and driver upgrade at the same time.

After formatting, did you go through the Optimization Guides again?

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #3  
Old 07-29-2013, 01:17 PM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Re: Fast Track Pro out of order after last driver update

Actually, I formatted after those issues occurred, just to make sure it wasn't related with my system. Nothing changed, anyway, the problem is still there, even with a fresh install. Yes, I did follow that guide, no luck. It must be something related to the new driver/firmware, because it was working like a charm before the update. Is there any way to perform a firmware downgrade?
Reply With Quote
  #4  
Old 09-11-2013, 09:47 AM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Re: Fast Track Pro out of order after last driver update

A little bump...more than a month has passed, and I still haven't found any solution. Please somebody help me. Is there anybody experiencing issues after the last driver/firmware update? I'm just looking for a way to perform a firmware downgrade and go back to the old one. I don't want to throw my Fast Track Pro away for a stupid firmware problem.
Reply With Quote
  #5  
Old 09-12-2013, 09:39 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,850
Default Re: Fast Track Pro out of order after last driver update

Can you post your full system specs: http://duc.avid.com/showthread.php?t=336556

I don't think there is a way to downgrade the firmware, but you can use an older driver:http://avid.force.com/pkb/articles/e...ck-Pro-Drivers

You might want to try a different USB cable, and port on the computer - for argument sake. Also, if you have another computer you can connect it to, it might be a good idea to test it to make sure it is a FTP problem and not PC.

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #6  
Old 09-12-2013, 10:27 AM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Re: Fast Track Pro out of order after last driver update

Quote:
Originally Posted by JoelG View Post
Can you post your full system specs: http://duc.avid.com/showthread.php?t=336556
First of all, thanks for your answer.
os: windows xp sp3 (x86)
cpu: pentium 4 3.2 ghz
motherboard: ASUS p5kse (integrated audio card disabled in the bios)
ram: 2gb ddr2

Quote:
Originally Posted by JoelG View Post
I don't think there is a way to downgrade the firmware, but you can use an older driver:http://avid.force.com/pkb/articles/e...ck-Pro-Drivers

You might want to try a different USB cable, and port on the computer - for argument sake. Also, if you have another computer you can connect it to, it might be a good idea to test it to make sure it is a FTP problem and not PC.
I've changed my usb cable with a brand new one, plugged in a different port. I've done a CLEAN install of the previous (6.0.7) driver on a fresh formatted system. No success. So I connected the device to my brother's desktop, again no success. It must be a firmware-related issue. Maybe the firmware file was corrupted, I don't know. There MUST be a way to force a firmware install.
Reply With Quote
  #7  
Old 09-12-2013, 11:50 AM
Emcha_audio's Avatar
Emcha_audio Emcha_audio is offline
Moderator
 
Join Date: May 2010
Location: Montréal, canada
Posts: 6,233
Default Re: Fast Track Pro out of order after last driver update

Please post a sandra report you can find the link to that utility in the link JoelG has given you. Thank you.
__________________
Manny.

#BOYCOTTTUSPRODUCTS

just not Pro tools and compatible plugins...
Reply With Quote
  #8  
Old 09-12-2013, 12:14 PM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Re: Fast Track Pro out of order after last driver update

Quote:
Originally Posted by Emcha_audio View Post
Please post a sandra report you can find the link to that utility in the link JoelG has given you. Thank you.
Here it is:

Computer
Model : OEM P5K SE
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P5K SE
Serial Number : MS6C7AB********
BIOS : AMI (OEM) 1104 07/07/2008
Total Memory : 2GB DIMM DDR2 DDR3

Processors
Processor : Intel(R) Pentium(R) 4 CPU 3.20GHz (2T 3.2GHz, 1MB L2)
Socket/Slot : FC LGA775

Chipset
Memory Controller : ASUS P35/G33/G31 Processor to I/O Controller 4x 200MHz (800MHz), 2x 1GB DIMM DDR2 DDR3 800MHz 128-bit

Memory Module(s)
Memory Module : Kingston KTC1G-UDIMM 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Memory Module : Kingston KTC1G-UDIMM 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)

Video System
Monitor/Panel : ACR Acer AL1716
(1600x1200, 17.1")
Video Adapter : ATI Radeon X300/X550/X1050 Series (4PS2.0, 2VS2.0, 256MB, PCIe 1.00 x16)

Storage Devices
MAXTOR STM3250310AS (250GB, SATA150, 3.5", 8MB Cache) : 233GB (C:)
TSSTcorpCD/DVDW SH-S182D (RAID, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 100GB (NTFS) @ MAXTOR STM3250310AS (250GB, SATA150, 3.5", 8MB Cache)
Optical Drive (D:) : N/A @ TSSTcorpCD/DVDW SH-S182D (RAID, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ASUS (ICH9) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627DHG
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 1
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 2
Disk Controller : ASUS 6121 RAID Controller
USB Controller 1 : ASUS (ICH9) USB Universal Host Controller
USB Controller 2 : ASUS (ICH9) USB Universal Host Controller
USB Controller 3 : ASUS (ICH9) USB Universal Host Controller
USB Controller 4 : ASUS (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : ASUS (ICH9) USB Universal Host Controller
USB Controller 6 : ASUS (ICH9) USB Universal Host Controller
USB Controller 7 : ASUS (ICH9) USB Universal Host Controller
USB Controller 8 : ASUS (ICH9) USB2 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : EPSON Stylus D92 Series (360x360, USB, Colour)

Network Services
Network Adapter : Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller - Miniport dell'Utilità di pianificazione pacchetti (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86
Reply With Quote
  #9  
Old 09-12-2013, 01:36 PM
Emcha_audio's Avatar
Emcha_audio Emcha_audio is offline
Moderator
 
Join Date: May 2010
Location: Montréal, canada
Posts: 6,233
Default Re: Fast Track Pro out of order after last driver update

Just out of curiosity, what version of PT are you using?
__________________
Manny.

#BOYCOTTTUSPRODUCTS

just not Pro tools and compatible plugins...
Reply With Quote
  #10  
Old 09-12-2013, 01:51 PM
kleewan kleewan is offline
Member
 
Join Date: Jul 2013
Location: Italy
Posts: 7
Default Re: Fast Track Pro out of order after last driver update

Quote:
Originally Posted by Emcha_audio View Post
Just out of curiosity, what version of PT are you using?
I'm not using PT, I'm using other softwares.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
win 8 installs own driver for Fast Track Pro clsbd_lou General Discussion 2 02-12-2014 07:49 AM
Driver problems with Fast Track Pro USB musictomyears FireWire and USB Audio Interfaces (Mac) 1 10-15-2013 01:16 PM
Fast Track Ultra 8R Driver Beto Chaves Pro Tools Software (Mac) 1 10-13-2013 03:53 AM
Problemo of new Fast Track 6.1.12 driver tkrojam FireWire and USB Audio Interfaces (Win) 2 07-20-2013 11:17 PM


All times are GMT -7. The time now is 08:38 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com