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  #1  
Old 10-17-2019, 04:18 PM
ebjazz ebjazz is offline
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Default Error Message

Hi; I've been getting this message lately:
Could not complete the Bounce To Disk command because The filename, directory name, or volume label syntax is incorrect. (123) j:\AAA Master Tracks from J\Masters 16(available) E\Edits & full -wav\Tribal Melody
.wav

There are no illegal characters in the title. If I shorten the title to one letter it bounces, but anything longer and I get the message.
So I tried to delete the prefs and nothing worked so I restored them. I'm pretty sure that there are files in the folder that I'm not supposed to delete so I've attached a screen shot of the folder. Please tell me which files to delete.

Win 10
Attached Images
File Type: png PT prefs.PNG (18.3 KB, 0 views)
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  #2  
Old 10-17-2019, 04:50 PM
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Default Re: Error Message

I think it's just the ProTools Prefs file. Can you post a screenshot of the error message?
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  #3  
Old 10-17-2019, 04:55 PM
ebjazz ebjazz is offline
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Default Re: Error Message

I don't have a screen shot, but this is the message:

Could not complete the Bounce To Disk command because The filename, directory name, or volume label syntax is incorrect. (123) j:\AAA Master Tracks from J\Masters 16(available) E\Edits & full -wav\Tribal Melody
.wav
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  #4  
Old 10-18-2019, 04:48 AM
musicman691 musicman691 is online now
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Default Re: Error Message

Quote:
Originally Posted by ebjazz View Post
Hi; I've been getting this message lately:
Could not complete the Bounce To Disk command because The filename, directory name, or volume label syntax is incorrect. (123) j:\AAA Master Tracks from J\Masters 16(available) E\Edits & full -wav\Tribal Melody
.wav

There are no illegal characters in the title. If I shorten the title to one letter it bounces, but anything longer and I get the message.
So I tried to delete the prefs and nothing worked so I restored them. I'm pretty sure that there are files in the folder that I'm not supposed to delete so I've attached a screen shot of the folder. Please tell me which files to delete.

Win 10
I know in the past Windows had problems with spaces between characters and if you typed out the message correctly it looks like that could be the problem. That's why a lot of times you'll see underscores between characters where a space would be.
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  #5  
Old 10-18-2019, 04:49 AM
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Default Re: Error Message

Quote:
Originally Posted by ebjazz View Post
j:\AAA Master Tracks from J\Masters 16(available) E\Edits & full -wav\Tribal Melody.wav
Before freaking out have you tried to bounce with a simpler name and rename later?
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  #6  
Old 10-18-2019, 07:54 AM
originalscottyg originalscottyg is offline
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Default Re: Error Message

I am not a Windows user, so am not sure about this, but is it possible that the ( ) & in the directory path are illegal characters? Maybe try renaming your folders without those characters and see if that helps?
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  #7  
Old 10-18-2019, 10:00 AM
musicman691 musicman691 is online now
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Default Re: Error Message

Quote:
Originally Posted by originalscottyg View Post
I am not a Windows user, so am not sure about this, but is it possible that the ( ) & in the directory path are illegal characters? Maybe try renaming your folders without those characters and see if that helps?
Those are not the problem. The problem/illegal characters are the slashes / \ and the colon :



See this page: https://gist.github.com/doctaphred/d...e1b7ddc02034d3
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Old 10-18-2019, 11:31 AM
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Default Re: Error Message

Colon is a Mac character (not allowed) but used in Windows drive letters where it is allowed.

Slashes are forward on UNIX and backwards on backward systems (Windows)
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  #9  
Old 10-18-2019, 11:34 AM
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Default Re: Error Message

It may not be the file name itself that's the issue, but how long the destination address is. Try bouncing to your C: drive's desktop and see if that works.
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  #10  
Old 10-18-2019, 11:39 AM
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Default Re: Error Message

Quote:
Originally Posted by The Weed View Post
how long the destination address is
Didn't count but must be less than 100 characters. If there is a problem in Windows with names like that I need to find that facepalm emoji
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