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Old 08-27-2019, 10:07 PM
erichuff erichuff is offline
Join Date: Aug 2019
Location: texas
Posts: 1
Default instruments disappeared when re-opening

Hey all,

I'm on Windows 7, 64-bit, with 8 Gig of DDR3 RAM with Pro Tools 9 and an MBox 2. I have the latest version of Play (EastWest), with several of their libraries.

Here's the issue: I will load up an arbitrary number of Play instances (between 1 and 3) and load up any number of samples in each instance (between 1 and 9 per instance). Then, I will work on my project, save it, and close up for the night. Almost always, when I restart Pro Tools or even just close and re-open the session, all the samples I loaded into the instances of Play will have disappeared, and I will have to re-load them as well as re-set their settings and other things like onload extra unneeded samples of Keyswitch instruments.

When I have even 1 full instance of Play this is incredibly tedious. However, with 3 instances (in a project I am currently working on), it's unbearable.

I've deleted databases, etc. to no avail.

Any help will be appreciated!
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Old 08-28-2019, 09:27 AM
albee1952 albee1952 is online now
Join Date: May 2004
Location: nashville
Posts: 35,023
Default Re: instruments disappeared when re-opening

Shooting from the hip here. I'd suggest contacting EastWest on this one. You are using the latest version of their plugin with a 9(?) year old version of Pro Tools Maybe they can get you an older version that might play nice with the older PT? Meanwhile, as a work around, maybe save each plugin(once samples are loaded) as a preset(which might make it easier to recover whenever things open up empty).

Another thought(grasping at straws): When you installed PLAY, did you ONLY install the RTAS version? Just wondering if maybe you have extra worthless stuff installed for AAX or VST that might be a contributing factor
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