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Old 12-01-2010, 04:31 AM
TAFF TAFF is offline
Join Date: May 2005
Location: Wales,UK
Posts: 161
Default Digidelivery!!!

Hi guys,

Did anyone get this email from Aspera this morning or yesterday

"November 30th, 2010

Dear DigiDelivery Administrator or Customer,

Today, we learned that there was likely a security breach of the DigiDelivery product.

While some of you may have requested to be taken off our mailing list, we felt it was an important communication for you to receive and apologize for any inconvenience.

It is CRITICAL that you IMMEDIATELY take the following actions: first, turn OFF CS access mode if you have it running on your DigiDelivery server. Then, change and strengthen your DigiDelivery admin password.

These 2 steps are described in further detail below:

1. Turn OFF CS access mode

Go to the DigiDelivery web administration interface
Click "Server Administration" on the left-hand side
Determine if CS access if ON or OFF:
If the choices on the right read "Turn CS Access mode OFF", then it is ON and you need to click to turn it OFF
If the choices on the right read "Turn CS Access mode ON", then it is OFF and you don't need to take any further action
When you are done, the choices should read "Turn CS Access mode ON"
2. Change and strengthen your DigiDelivery admin password

Make sure that you change the admin password on your DigiDelivery server to a new password AND that the new password is as strong or stronger than your current one. Do this as follows:

Go to the DigiDelivery web administration interface
Click "Account Information" on the left-hand side
Click "Change Password"
Enter the old password, the new password and the new password again
Be sure to pick a long and strong password, one that is resistant to brute force/guessing attacks
Click "Save"
Log out of the administration interface then back in again using the new password to verify
Please perform both steps described above IMMEDIATELY.

Please note that the DigiDelivery product is no longer manufactured and that Aspera will stop providing support on December 31, 2011. Please refer to the end-of-manufacturing announcement that was published by Aspera (the company that currently owns the product) and Avid (DigiDelivery's original manufacturer) on October 28, 2010:

End of manufacturing of DigiDelivery servers (Aspera website)

DigiDelivery pages (Avid website)

For more information and if you need help in making these changes or verifying that they have been performed correctly, please contact us at support@asperasoft.com, using "DigiDelivery Security" in the subject field.

We hope that you will not be affected by this security breach and will inform you of any further developments.

Your Aspera Team"

A bit worrying eh or is a rogue email?

Let me know

Paul McFadden
Supervising Sound Editor
Doctor Who

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Old 12-02-2010, 12:56 AM
michelle@asperasoft.com michelle@asperasoft.com is offline
Join Date: Dec 2010
Location: CA
Posts: 2
Default Re: Digidelivery!!!


If anyone on the list has questions or needs assistance about the likely security breach of DigiDelivery detailed in the email sent on 11/30, please contact us directly at support@asperasoft.com for details. We can't share them directly because the affected parties are trying to catch the perpetrator and do not want to jeopardize their ability to do so.

Michelle Munson
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