6088 errors at low buffer settings PT8

[timebandit]

Hello all,

I recently built a new Quad system and decided it would also be a good time to upgrade to PT8. (Win XP Pro SP3, DIGI 002R, PT 8.0cs2 detailed specs below)

I am having trouble with 6088 errors at the 64 sample buffer setting. My test session has only 16 tracks, no effects. It wil play fine if I don't do anything but as soon as I move the mouse I get a 6088 error. Recording is hit an miss, sometimes fine other times not. When I have PT open with no session CPU usage is around 20% which seems a bit high for a quad???

This is a clean install - only WinXP Pro and PT8 and whatever drivers I need for mouse, display etc.

The audio hard drive, graphic card and both firewire cards came out of my other system which was rock solid up to 7.3.1 cs5. I could easily run sessions at 64 samples on that system with Reason open - and that was a single-core AMD!

Troubleshooting steps included (all with no change):
-steps as described in general troubleshooting thread
-changing firewire cable, and port
-removing extra firewire card
-using alternate firewire card (worked a touch better, though not supported)
-removing logitech trackball and driver
-removing ATI radeon card and driver and running integrated graphics card
-uninstall and reinstall PT8
-set CPU cores lower than 4 in PT
-disabled onboard audio card

I found the thread from 'farmfresh' with similar problems on a similar system. That was solved by a BIOS update which I didn't try yet, but that was a different mobo.

here is a sandra report.

If anyone has any suggestions, I would appreciate the help!!

Tom


System
Host Name : berlinstudio
User : Tom
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Speed : 2.67GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

System
System : System manufacturer System Product Name
Mainboard : ASUSTeK Computer INC. P5B-VM SE
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
BIOS : American Megatrends Inc. 0903
Total Memory : 3.44GB

Chipset
Model : ASUS P965/G965 Memory Controller Hub
Front Side Bus Speed : 4x 267MHz (1GHz)

Memory Module(s)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)

Video System
Adapter : ATI Radeon X300/X550/X1050 Series (4 PS2.0, 2 VS2.0 324MHz, 32MB 297MHz, PCIe 1.00 x16)

Storage Devices
ST3500830AS (500.1GB, SATA300, 3.5", NCQ, 8MB Cache) : 466GB (F:)
WDC WD1600AAJS-00B4A0 (160GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache) : 149GB (C:) (D:)
HL-DT-ST DVD-RAM GH22LP20 (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
System (C:) : 98GB (NTFS) @ WDC WD1600AAJS-00B4A0 (160GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache)
Files (D:) : 51GB (NTFS) @ WDC WD1600AAJS-00B4A0 (160GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache)
Audio Main (F:) : 466GB (NTFS) @ ST3500830AS (500.1GB, SATA300, 3.5", NCQ, 8MB Cache)
Optical Drive (E:) : N/A @ HL-DT-ST DVD-RAM GH22LP20 (ATA66, DVD+-RW, CD-RW, 2MB Cache)
3.5" 1.44MB (A:) : N/A

Peripherals
LPC Hub Controller 1 : ASUS 82801HB/HR (ICH8/R) LPC Interface Controller
Audio Device : ASUS 82801H (ICH8) HD Audio Controller
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS 82801H (ICH8) 4 port SATA Controller
Disk Controller : ASUS 82801H (ICH8) 2 port SATA Controller
Disk Controller : ASUS JMB368 IDE Controller
USB Controller 1 : ASUS 82801H (ICH8) USB UHCI #4
USB Controller 2 : ASUS 82801H (ICH8) USB UHCI #5
USB Controller 3 : ASUS 82801H (ICH8) USB2 EHCI #2
USB Controller 4 : ASUS 82801H (ICH8) USB UHCI #1
USB Controller 5 : ASUS 82801H (ICH8) USB UHCI #2
USB Controller 6 : ASUS 82801H (ICH8) USB UHCI #3
USB Controller 7 : ASUS 82801H (ICH8) USB2 EHCI #1
FireWire/1394 Controller 1 : ADS Technologies TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
FireWire/1394 Controller 2 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Network Services

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86

[timebandit]

bump

[Keefriffhard]

I have the same problem now with PTLE8; though I have used PTLE from 6-7.5, and now with 8, I have added 2g of ram to 3g; the only plug ins I barely use are from Digi; except for drumcore 3; and antares evo and HE. I have read through and changed the PC basxed on the digi guielines, and read many posts about this issue...any help would be appreciated, my system is:
Name: SiSoftware Sandra Lite [Evaluation] (x86)
Version: 2009.5.15.97
Host Name: STUDIO
User: Owner
System ID: {E1DF399D-6A32-4EAA-ADB2-FC811BD118F9}
Result ID: {A62E55B7-5307-45B0-8179-9A011EF7FD0D}
Date: Tuesday, May 12, 2009 @ 7:21:52 PM
Host Name: STUDIO
User: Owner
Workgroup: MSHOME
Model: Intel® Pentium® 4 CPU 3.00GHz
Speed: 3GHz
Cores per Processor: 1 Unit(s)
Threads per Core: 2 Unit(s)
Integrated Data Cache: 2x 8kB, Synchronous, Write-Thru, 4-way, 64
byte line size, 2 lines per sector
L2 On-board Cache: 2x 512kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 lines per sector
< System >
System: Dell Computer Corporation Dimension XPS Gen 2
Mainboard: Dell Computer Corp. 0U2424
Bus(es): X-Bus AGP PCI IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
BIOS: Dell Computer Corporation A03
Total Memory: 3GB DIMM DDR
Model: Dell 82875P,E7210 Memory Controller Hub
Front Side Bus Speed: 4x 200MHz (800MHz)
Total Memory: 3GB DIMM DDR
Memory Bus Speed: 2x 200MHz (400MHz)
Memory Module: Hynix (Hyundai) HYMD512 646DP8JD43 1GB DDR
PC3200U DDR-200 (3-3-3-8 2-11-0-0)
Memory Module: Samsung M3 68L6423ETM-CCC 512MB DDR PC3200U
DDR-200 (3-3-3-8 2-11-0-0)
Memory Module: Samsung M3 68L6423ETM-CCC 512MB DDR PC3200U
DDR-200 (3-3-3-8 2-11-0-0)
Memory Module: Hynix (Hyundai) HYMD512 646DP8JD43 1GB DDR
PC3200U DDR-200 (3-3-3-8 2-11-0-0)
< Video System >
Adapter: NVIDIA GeForce FX 5200 (Dell) (250MHz, 128MB
DDR 2x405MHz, AGP 3.00)
< Storage Devices >
ST3120026AS (120GB, SATA150, 3:112GB (C:)
Initio ST3300631A (300GB, Fire:279GB (M:)
Maxtor OneTouch 1TB (FireWire/:932GB (K:)
SAMSUNG DVD-ROM SD-616E (ATA33:N/A (D:)
_NEC DVD+RW ND-1100A (ATA33, D:N/A (E:)
Hard Disk (C:): 112GB (NTFS) @ ST3120026AS (120GB, SATA150,
3.5”, 8MB Cache)
STUDIO (M:): 279GB (NTFS) @ Initio ST3300631A (300GB,
FireWire/1394, 3.5”, NCQ)
Optical Drive (D:): N/A @ SAMSUNG DVD-ROM SD-616E (ATA33, DVD+-R,
CD-R, 512kB Cache)
Optical Drive (E:): N/A @ _NEC DVD+RW ND-1100A (ATA33, DVD+-R, CD-
RW, 2MB Cache)
3.5” 1.44MB (A:): N/A
OneTouch 4 (K:): 932GB (NTFS) @ Maxtor OneTouch 1TB (FireWire/
1394, NCQ)
< Peripherals >
LPC Hub Controller 1: Intel 82801EB/ER (ICH5/ICH5R) LPC Interface
Bridge
LPC Legacy Controller 1: SMSC LPC47M172
Audio Device: Creative Labs SB0243 Audigy 2 (OEM’d For
Dell??)
Serial Port(s): 1
Disk Controller: Dell 82801EB/ER (ICH5/ICH5R) EIDE Controller
Disk Controller: Dell 82801EB (ICH5) SATA Controller
USB Controller 1: Dell 82801EB/ER (ICH5/ICH5R) USB UHCI
Controller #1
USB Controller 2: Dell 82801EB/ER (ICH5/ICH5R) USB UHCI
Controller #2
USB Controller 3: Dell 82801EB/ER (ICH5/ICH5R) USB UHCI
Controller #3
USB Controller 4: Dell 82801EB/ER (ICH5/ICH5R) USB UHCI
Controller #4
USB Controller 5: Dell 82801EB/ER (ICH5/ICH5R) USB 2.0 EHCI
Controller
FireWire/1394 Controller 1: Creative Labs Audigy 2 Firewire Controller
SMBus/i2c Controller 1: Intel 801xx/63xx SMBus
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Printer: Microsoft Office Document Image Writer Driver
(200x200)
Printer: EPSON Stylus C84 Series (360x360, USB,
Colour)

< Network Services >
< Power Management >
Mains (AC) Line Status: On-Line
< Operating System >
Windows System: Microsoft Windows XP Home 5.01.2600 (Service
Pack 3)
Platform Compliance: x86
< Performance Tips >
Tip 2546: Large memory modules should be ECC/Parity.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.
Aggregate Arithmetic Performan:8.4GOPS
Dhrystone ALU: 7.54GIPS
Whetstone iSSE2: 9.26GFLOPS
Results Interpretation: Higher index values are better.
Aggregate Arithmetic Performan:2.81MOPS/MHz
Dhrystone ALU: 2.52MIPS/MHz
Whetstone iSSE2: 3.09MFLOPS/MHz
Results Interpretation: Higher index values are better.

< Performance vs. Power >
Processor(s) Power: 81.71W
Aggregate Arithmetic Performan:102.77MOPS/W
Dhrystone ALU: 92.27MIPS/W
Whetstone iSSE2: 113.27MFLOPS/W
Results Interpretation: Higher index values are better.

< Performance Test Status >
Result ID: Intel® Pentium® 4 CPU 3.00GHz (HT, 3GHz,
2x 512kB L2, 800MHz FSB)
Platform Compliance: x86
NUMA Support: No
SMP (Multi-Processor) Benchmar:Yes
Total Test Threads: 2
Multi-Core Test: No
SMT (Multi-Threaded) Benchmark:Yes
Threads per Core: 2
Processor Affinity: P0C0T0 P0C0T1
System Timer: 3GHz
Number of Runs: 64000 / 640

< Processor >
Model: Intel® Pentium® 4 CPU 3.00GHz
Speed: 3GHz
Peak Processing Performance (P:6GFLOPS
Adjusted Peak Performance (APP:1.8WG
Cores per Processor: 1 Unit(s)
Integrated Data Cache: 2x 8kB, Synchronous, Write-Thru, 4-way, 64
byte line size, 2 lines per sector
L2 On-board Cache: 2x 512kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 lines per sector
< Features >
SSE Technology: Yes
SSE2 Technology: Yes
SSE3 Technology: No
Supplemental SSE3 Technology: No
SSE4.1 Technology: No
SSE4.2 Technology: No
AVX - Advanced Vector eXtensio:No
FMA - Fused Multiply Add eXten:No
HTT - Hyper-Threading Technolo:Yes

< Performance Tips >
Notice 5008: To change benchmarks, click Options.
Notice 5004: Synthetic benchmark. May not tally with ‘real-
life’ performance.
Notice 5006: Only compare the results with ones obtained
using the same version!
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Processor Multi-Media >>>

< Benchmark Results >
Aggregate Multi-Media Performa:15.2MPixel/s
Multi-Media Int x8 iSSE2: 17.66MPixel/s
Multi-Media Float x4 iSSE2: 12.73MPixel/s
Multi-Media Double x2 iSSE2: 7.26MPixel/s
Results Interpretation: Higher index values are better.

< Performance vs. Speed >
Aggregate Multi-Media Performa:5.08kPixels/s/MHz
Multi-Media Int x8 iSSE2: 5.90kPixels/s/MHz
Multi-Media Float x4 iSSE2: 4.25kPixels/s/MHz
Multi-Media Double x2 iSSE2: 2.43kPixels/s/MHz
Results Interpretation: Higher index values are better.

< Performance vs. Power >
Processor(s) Power: 81.71W
Aggregate Multi-Media Performa:185.96kPixels/s/W
Multi-Media Int x8 iSSE2: 216.17kPixels/s/W
Multi-Media Float x4 iSSE2: 155.76kPixels/s/W
Multi-Media Double x2 iSSE2: 88.84kPixels/s/W
Results Interpretation: Higher index values are better.

< Performance Test Status >
Result ID: Intel® Pentium® 4 CPU 3.00GHz (HT, 3GHz,
2x 512kB L2, 800MHz FSB)
Platform Compliance: x86
NUMA Support: No
SMP (Multi-Processor) Benchmar:Yes
Total Test Threads: 2
Multi-Core Test: No
SMT (Multi-Threaded) Benchmark:Yes
Threads per Core: 2
Processor Affinity: P0C0T0 P0C0T1
System Timer: 3GHz
Rendered Image Size: 1920x1080

< Processor >
Model: Intel® Pentium® 4 CPU 3.00GHz
Speed: 3GHz
Peak Processing Performance (P:6GFLOPS
Adjusted Peak Performance (APP:1.8WG
Cores per Processor: 1 Unit(s)
Integrated Data Cache: 2x 8kB, Synchronous, Write-Thru, 4-way, 64
byte line size, 2 lines per sector
L2 On-board Cache: 2x 512kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 lines per sector
< Features >
SSE Technology: Yes
SSE2 Technology: Yes
SSE3 Technology: No
Supplemental SSE3 Technology: No
SSE4.1 Technology: No
SSE4.2 Technology: No
AVX - Advanced Vector eXtensio:No
FMA - Fused Multiply Add eXten:No
HTT - Hyper-Threading Technolo:Yes

[spkguitar]

Keefriffhard, it would be much easier to help you both if you posted your problem separately. Alot of times here at the DUC everyone is so anxious to get their problem solved that they post "Me too!" replies and it turns out that the problem and/or solution is completely different.

So please, post your issue as a separate thread. One thing I would like to point out, the Audigy (even though you say you have been using it) is known to cause problems with Pro Tools.


Timebandit,

First, check out this answerbase article.

Next...

Many times the "integrated video" can cause problems even if you have it disabled (one of the reasons why they are not recommended). I'm afraid the only solution for that would be a new motherboard.

VIA firewire controllers are also known to cause problems. I'm assuming that's the one on the motherboard? Definitely disable it.
Also, is the ADS card the one that is Qualified by Digidesign? Unless it is that specific model, I would try one of the ones from that page.

[Keefriffhard]

OK, will do thanks!

[timebandit]

Thanks for the tips spk
Firewire card is the ADS Pyro as recommended by Digi.
onboard FW is also disabled, not sure if it is VIA or not
no known JMicron drivers as suggested in the answerbase article.

I didn't realize onboard video could be a problem even when not in use. I guess I'll have to look into that.

Keef...
I got the system a bit more stable by going systematically through the system services and stopping or disabling things that were not needed and set to 'automatic'. This was more than the normal tweaks I have been doing to Win XP since Pro Tools 6.1...but this is the first time I've had SP3 installed.

Now I don't get immediate errors, but still have the feeling of walking on eggshells at low buffer settings!

Thanks again for the help. I'll post back if there's significant progress sometime.

[timebandit]

for those of you searching this or scoring at home...updating to the latest Quicktime version significantly increased stability of the system in question.


Hope that helps!