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  #1  
Old 11-21-2010, 10:06 AM
CLASS-A-DUDI TAMIR CLASS-A-DUDI TAMIR is offline
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Default C24 AND ProTools 9 Does not work?!

C24 AND ProTools 9 Does not work?!

I need to update to Firmware V8.0.0.314
I try to do it through software (though I connected to the Internet) I get a message that I should check my connection and try again?

The problem is that I am connected to the Internet ...?!

Until I installed version 9 everything worked great. I was working on 7.4

Please - Help .........................
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Old 11-21-2010, 10:42 AM
Dogcode Dogcode is offline
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Default Re: C24 AND ProTools 9 Does not work?!

Ive got PT9 and the older Control 24 working fine here.......I installed 9, went into Setup>Peripherals>enable ethernet>selected Control 24 in the first menu.....


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  #3  
Old 11-21-2010, 01:25 PM
CLASS-A-DUDI TAMIR CLASS-A-DUDI TAMIR is offline
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Default Re: C24 AND ProTools 9 Does not work?!

I did exactly what you describe, but the software asks me to update a file -
V8.0.0.314

That the C24 is currently programmed for an older file.
The problem is that the software can not update the file.

Connections right and what is not working in C24 is only part of the MONITOR. That is, there is no incoming or outgoing sound and the parameters of the 24 MONITOR not work.

Thr older file in c24 is - v7.4.0.309
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Old 11-22-2010, 02:21 PM
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Buccanears Buccanears is offline
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Default Re: C24 AND ProTools 9 Does not work?!

I had the exact same issue. No monitor section, in utilities, no fader tests, LED etc.

Fix is to run the C24 with PT8, even if it's PT8 on a laptop.
To clear firmware, turn off C24, press select, solo, mute and power on C24 . Run PT8 HD or LE, scan ethernet periphs, then it should ask to load the 8 firmware. Then run PT9 and the C24 should appear.
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Last edited by Buccanears; 11-22-2010 at 02:23 PM. Reason: more info
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Old 11-22-2010, 05:56 PM
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albee1952 albee1952 is offline
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Default Re: C24 AND ProTools 9 Does not work?!

Not sure if this is still true, but previously, all Firmware updates are "downloaded' from the Pro Tools install, NOT from the internet(no internet connection required).
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  #6  
Old 11-23-2010, 01:02 AM
CLASS-A-DUDI TAMIR CLASS-A-DUDI TAMIR is offline
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Default There is a problem in this matured 9.

Indeed there is a problem in version 9 (I spoke with the support of AVID) I installed the version 8.3 and everything is fine.
Now I understand that you can install the version 9 and it will work?
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Old 11-23-2010, 10:14 AM
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Default Re: There is a problem in this matured 9.

Quote:
Originally Posted by CLASS-A-DUDI TAMIR View Post
Indeed there is a problem in version 9 (I spoke with the support of AVID) I installed the version 8.3 and everything is fine.
Now I understand that you can install the version 9 and it will work?
That's correct - no need to update the firmware at this point for it to work properly with Pro Tools 9.
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Old 11-23-2010, 12:22 PM
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DetroitT DetroitT is offline
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Default Re: There is a problem in this matured 9.

So what is the issue?
Or is there no issue?

The above is unclear.
Install 8.3? then PT 9?
HD system at 8.0.4cs2 and working.

"Indeed there is a problem in version 9 (I spoke with the support of AVID) I installed the version 8.3 and everything is fine.
Now I understand that you can install the version 9 and it will work?"
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  #9  
Old 11-23-2010, 02:29 PM
jgrooms jgrooms is offline
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Default Re: C24 AND ProTools 9 Does not work?!

I concur - the answer here is confusing.

I have 8.0.1 with a c|24 and thinking about 9, am I going to have a problem?

Please clearly outline the C|24 upgrade path to PT9.
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  #10  
Old 11-24-2010, 12:46 AM
CLASS-A-DUDI TAMIR CLASS-A-DUDI TAMIR is offline
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Default hy

If the C|24 is the version of Firmware V8.0.0.314 you will not have a problem.
I have the C|24 whit the Version 7.4 version. ProTools 9 could not make the transition to Firmware V8.0.0.314 - So I had to install the 8.3 and only then delete and install 9.
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