9073 and 9019 errors

[kevon]

I've read several solutions and defragged my HD several times and nothing has made this error go away. I feel like my laptop is doomed to never properly use pro tools. I'm providing my Sandra Report, I'm a noob to this stuff so please bare with me lol. Thank you for your assistance!

kevin

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Pro Tools 8.0.1 LE (Mbox2)
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SiSoftware Sandra

Computer
Model : Gateway NV53
Workgroup : WORKGROUP
Host Name : Kevin-PC
User : Kevin

Processor
Model : AMD Turion(tm) II Ultra Dual-Core Mobile M600
Speed : 2.4GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : MP Upgrade, Dual-Core
Integrated Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 2x 1MB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

Computer
Mainboard : Gateway SJV50TR
BIOS : Phoenix Technologies LTD V1.02 08/11/2009
Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.75GB DIMM DDR2

Chipset
Model : Acer RS780 Host Bridge Alternate
Front Side Bus Speed : 2x 1.8GHz (3.6GHz)
Shared Memory : 256MB
Channels : 1
Memory Bus Speed : 2x 100MHz (200MHz)

Chipset
Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 1.8GHz (3.6GHz)
Total Memory : 4GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 400MHz (800MHz)

Memory Module(s)
Memory Module : A-Data HYOVF1B163GZM 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : A-Data HYOVF1B163GZM 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : ATI Mobility Radeon HD 4200 (40 SM4.1, 256MB, Integrated Graphics)

Graphics Processor
STREAM Processor : ATI Mobility Radeon HD 4200 (40SP, Integrated Graphics)

Storage Devices
Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 7MB Cache) : 466GB (C:) (E:)
TSSTcorp CDDVDW TS-L633C (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 2kB (D:)

Logical Storage Devices
Reserve (E:) : 100MB (NTFS) @ Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 7MB Cache)
Gateway (C:) : 454GB (NTFS) @ Hitachi HTS545050B9A300 (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 7MB Cache)
PQSERVICE : 12GB (NTFS)
protools8 (D:) : 4GB (UDF) @ TSSTcorp CDDVDW TS-L633C (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Acer IXP SB600 SMBUS Controller
LPC Hub Controller 2 : Acer SB700 LPC host controller
LPC Legacy Controller 1 : Winbond WPCE775LA
Audio Device : Acer IXP SB600 High Definition Audio Controller
Audio Codec : Conexant High Definition Audio (HERMOSA)
Audio Codec : Conexant 2C06h
Audio Device : Acer RS880 Audio Device [Radeon HD 4200]
Audio Codec : ATI (AMD) HDMI Audio
Disk Controller : Acer SB700 SATA Controller [AHCI mode]
USB Controller 1 : Acer SB700 USB OHCI0 Controller
USB Controller 2 : Acer SB700 USB OHCI1 Controller
USB Controller 3 : Acer SB700 USB EHCI Controller
USB Controller 4 : Acer SB700 USB OHCI0 Controller
USB Controller 5 : Acer SB700 USB OHCI1 Controller
USB Controller 6 : Acer SB700 USB EHCI Controller
SMBus/i2c Controller 1 : ATI SB600 SMBus
SMBus/i2c Controller 2 : ATI AFS SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet
Wireless Adapter 1 : Atheros AR5B93 Wireless Network Adapter (802.11n (HT), AES-CCMP, 130Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.2

[TCM]

Switch off the wireless adapter.

Get another hard drive exclusively for your PT sessions.

[chrisdee]

Your Gateway NV53 laptop does not show up among the qualified laptops for ProTools.

http://avid.custkb.com/avid/app/self...p?DocId=380551

I guess that doesn't mean it will not work, but probably is less likely to work with Pro Tools.
Mac seems to be the best option for running Pro Tools on a laptop.

[albee1952]

Turion is not supported(AFAIK)
Turring off wifi is required(as mentioned)
Integrated graphics sometimes are a show stopper(why the better Pro Tools laptops have separate graphics card/memory)
This link(if you can follow it) will show you what is known to work(and what is known to NOT work)Pro Tools Compatibility Grids

[kevon]

Thanks everyone for replying! As far as a hard drive should I get an external hard drive or swap out my internal hard drive?

Thanks :)

[ondruspat]

Originally Posted by kevon

Thanks everyone for replying! As far as a hard drive should I get an external hard drive or swap out my internal hard drive?

Thanks :)

External firewire drive (USB can't handle audio). Switching your internal won't help you. You need a separate drive to record to, in addition to the drive with the OS and programs (partitioning your drive won't cut it either...)

[kevon]

So switching out my internal for one at 7200rpm won't help? I really have no idea what I can do then.. My laptop was capable of running pro tools flawlessly before I caught a virus and was forced to reinstall windows a few times. Now it gives me these errors.

[albee1952]

Originally Posted by kevon

So switching out my internal for one at 7200rpm won't help? I really have no idea what I can do then.. My laptop was capable of running pro tools flawlessly before I caught a virus and was forced to reinstall windows a few times. Now it gives me these errors.

That means something is not setup right. Maybe bad drivers, forgotten system tweaks or who knows what. That's why its so important to save drive images or clone your drive. That way(assuming you clone or image when all is working great) its easy to get back to a working setup. Try to review what you had and how it might be different now. Maybe you installed a newer version of Windows? Newer updates that are not helping(like IE8).

[TOM@METRO]

The above comments about Turions, drives, graphics and the wireless are spot on. Allthough a few have been lucky with each one of these.


I don't think anyone is saying a faster system drive will not help a little but a separate drive for session audio is highly recommended. When working with a few things against you every little oddity adds up. The slightest OS tweak can mean everything when hardware is marginal. Are you running any other software that was not there before? Keep in mind that the installation order of other programs can affect Pro Tools in a big way. Be sure all plug-ins are current. I've found that a way to help assure a good system can be to keep the computer offline and keep non-music software to a minimum, use only approved and current plug-ins, do all the suggested optimizations and clone your system drive before any changes are made.

[kevon]

Excuse me for being thick, but what do you mean a separate drive? How do I use a separate drive for a laptop unless it's an external drive? I'm still stumped..