Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 10

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 03-23-2020, 12:26 PM
Colorblind Colorblind is offline
Member
 
Join Date: Dec 2003
Posts: 57
Default Sudden CPU spike, 6101 and 9128 Errors

Hi all,

I’ve been running Pro Tools 10 on a Mac Pro trash can for a year and a bit now, with no major issues, until recently. All of a sudden I’m getting 6101 and 9128 errors all over the place. I haven’t done any software updates or installed any new plugins, so I’m confused as to what might have changed. Here’s a basic timeline:

03/21:
-Pro Tools quit unexpectedly, before I headed home for the night. Not super unusual, in my experience.

03/22:
-Started noticing glitches/clicks/pops during playback
-Sessions that played fine yesterday no longer playing properly
-Sessions eventually won’t play at all

-CPU usage fluctuating between 70-98% on all sessions.

03/23:
-Opened a session from yesterday. 20 tracks, average of 2 plugins on each track. Playback is ok, but gets glitchy as soon as I scroll up or down within the session.

-Messed around with hardware buffer size, and within about 5 minutes, session would not play back at all. CPU usage now reading 0, but session still won’t play, regardless of buffer size. Deactivated all plugins, same result.
-Reopened Pro Tools and got this error:
“Pro Tools ran out of memory while scanning the plugins folder. Please relaunch to continue. If this problem persists, move unauthorized plugins to the plugins (unused) folder.
-Computer froze twice randomly (totally frozen, no cursor movement). Pro Tools not open either time.

Troubleshooting steps I’ve tried so far:

-changed hardware buffer size, host processors, and CPU usage limit
-trashed Pro Tools prefs
-running sessions from different hard drives
-running sessions with no interface or other hardware connected
-uninstalled/reinstalled Pro Tools twice (tried both safe uninstall and clean uninstall). Followed Avid’s recommendation for this procedure, since 10.3.7 is not technically supported with Mavericks.
-installed Pro Tools 10.3.3 and 10.3.10
-removed unused plugins from plugins folder
-verified and repaired permissions on hard drive
-ran hardware diagnostic on the Mac (no errors found)
-restored time machine backup from March 19, which is before these issues appeared

My setup:

Mac Pro Trash can 3.5GHz 6-Core Intel Xeon E5, 32GB RAM.
OS Mavericks 10.9.5
Pro Tools 10.3.7

Any thoughts on what might be causing this issue?

Thanks in advance!

C

Last edited by Colorblind; 03-24-2020 at 01:48 PM.
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
10.3.8 and 6101 / 9128 errors Muzoid Pro Tools 10 3 01-27-2014 05:23 AM
Several 9128 and 6101 errors mdiazbass macOS 10 01-02-2013 01:19 PM
PT 10 6101 and 9128 errors spaceman macOS 13 03-12-2012 02:03 PM
9128 6101 errors Scotauto 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 14 04-13-2009 10:07 PM
6101 AND 9128 ERRORS LUISMI 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 06-09-2008 06:24 AM


All times are GMT -7. The time now is 11:28 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com