PT HD10 Delay Compensation issue

[etiennecaylou]

Hi,
I just upgraded from PT HD8 to PT HD10, and something has changed :
On an audio track, there's an hardware Insert, which works fine. I just have a Aux send on this track, after the hardware insert, to a Waves IR-L reverb, RTAS. My problem is that PT doesn't want to compensate the reverb track, but if I do the Aux send from a track who has no hardware Insert, then PT compensate the reverb track just like always.
I just can't figure that a hardware insert needs so much delay that PT is the unable to compensate other tracks?
Does someone know how to manage that ? Just the reverb I want on my inserted tracks, with no 40ms delay ?
And the strange thing, is that I had not this problem with PT HD8, and exactly the same configuration...
Thanks !

[Chief Technician]

Setup-->I/O-->Inserts

I think you will have to specify the amount of delay that it takes to go from Pro Tools-->Insert-->Pro Tools in this window. Pro Tools cannot magically calculate how much delay your hardware insert is using.

[JFreak]

Yep. No magic here, you need to calculate the delay manually. It actually beats me why Protools does not have an insert point delay calibration mode, because it would be really easy to implement; just send a spike to output "X" and wait for it from input "X". Then calculate how many samples input is off. PT could do this with a one button if implemented properly.

As said, for now, this is all manual work.