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Old 10-09-2017, 08:43 AM
ronoc ronoc is offline
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Default How to change Ilok attached to pro tools first.

Hello everyone.
So I have pro tools first and when I downloaded it I had an ilok account attached to a now totally defunct emailaddress.
I have a new ilok account.
However how do I now change the ilok account associated with my pro tools first?

Thanks conor
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Old 10-09-2017, 09:11 AM
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crizdee crizdee is offline
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Default Re: How to change Ilok attached to pro tools first.

Quote:
Originally Posted by ronoc View Post
Hello everyone.
So I have pro tools first and when I downloaded it I had an ilok account attached to a now totally defunct emailaddress.
I have a new ilok account.
However how do I now change the ilok account associated with my pro tools first?

Thanks conor
Hi,

You don't need your email address to use your ilok account. just need your ilok login name and password, so you should be able to still use your original ilok. if you have 2 iloks with different user names then its a bit tricky as you'll have to transfer your PT first licence to your new ilok if you want everything on one ilok only.

Do you still know your original ilok user name and password?


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Old 10-24-2017, 01:54 AM
ronoc ronoc is offline
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Default Re: How to change Ilok attached to pro tools first.

Ah now there lies the problem. My email account at muchomail.com died a death and the company went belly up and I have lost all my emails from there. So I am afraid I have no access to my details and for the life of me I cant remember my user name.
so i am a little stuck.
Sorry not to be more helpful.
I just need to switch my ilok account for my pro tools first account.

cheers
conor
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Old 10-24-2017, 08:59 AM
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albee1952 albee1952 is offline
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Default Re: How to change Ilok attached to pro tools first.

I would send all this info to iLok in a support request. Its likely that they would help you make it happen(but only they can actually do it)
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