10.1.2/10.1.3 crashes when changing Playback Engine settings

[DigiTechSupt]

Originally Posted by izzi63

I would have called after this 10.1.2 debacle but alas, I had already used up that "one" very generous phone call (sounds a lot like jail, doesn't it?) that AVID gives out when I first installed 10 and it turned out to be a bug! I was never credited (given back) that "one" phone call either!

If you used your ASC to contact us and the issue was caused by a bug, then we should have replaced your ASC.

We have asked CS to send you a replacement ASC, so please check your email (including spam folder).

[DigiTechSupt]

Originally Posted by izzi63

When 10 came out, we essentially had 2 installers. One for HD/HDX and the other for Native. Now AVID has gone back to combining them (like they did with 9) and there in lies the confusion, because now I'm getting components (like this HDX only "Mixer" plug) installed and I cannot use it because I'm on a Native rig. And to have the additional components installed only leads to possible software conflicts...

What specific version did you install before updating to 10.1.2?

[DigiTechSupt]

Originally Posted by LaryN

Definitely the worst update I have ever experienced. It seems many of the set up items (H/W Buffer, delay compensation, I/O Set up, etc) cause either immediate crashes or in the case of I/O Set up random results.
I am experiencing an inability to have my imported home bus set up stick. I can import my settings, they look correct but as soon as I close i/o set up and then immediately reopen it things randomly change in the bus mapping.
Pro Tools 10.1.2
MBox 3 Pro
Assortment of plugins including Waves 9.
I have trashed prefs, repaired permissions - the usual stuff. I am about to revert because I really need to get work done - and billed!

You mentioned problems with PT9 in your post from 12-17-2010. Is this on the same computer/OS? Can you please provide complete details about your setup?

[DigiTechSupt]

Originally Posted by Jesse Jackson

I am having the exact same problems but many crashes in additional sittuations. v10 was rock solid.
Completely destroyed my two back to back label sessions in the last two days

Your posts from 2009 mention running Windows on a Mac Pro. Is this still your setup? Can you please provide more details?

Originally Posted by Jesse Jackson

yeh about to reinstall 10.0.1 to get some work done without crashes. This is pathetic

If interested in solving this... please provide info about your system and any steps to reproduce the problem. Thanks!

[RokVox]

Originally Posted by DigiTechSupt

If you used your ASC to contact us and the issue was caused by a bug, then we should have replaced your ASC.

We have asked CS to send you a replacement ASC, so please check your email (including spam folder).

Holy Moses.. I was beginning to think I was invisible!

I was given another ASC, unfortunately, the ASC I was given was invalid.

And I haven't received anything yet. And yes, I have checked my junk folder.

[RokVox]

Originally Posted by DigiTechSupt

What specific version did you install before updating to 10.1.2?

This one:

http://duc.avid.com/showthread.php?t=316357

And it was working well!

[eMOJO]

Has anyone had a successful install of this latest update? Think I might hold off until the next one comes out...

[danander11]

Originally Posted by eMOJO

Has anyone had a successful install of this latest update? Think I might hold off until the next one comes out...

My guess would be that most folks going up to 10.1.2 have done so without issue. A few folks have chimed in and stated that things were peachy for them.

The vocal ones, myself included, voiced their issues with the recent update.. I've gone back to 10.0 and will wait for the next update or revision.

[ilter]

I have complex bus routings in my sessions, and I guess many of you do the same.

This 10.1.2 have cost me 6 hours of work, and it is counting...

I'm reverting back to 10.0.1 and hoping that my own problem will be solved.

I'll be silently swearing from now on.

[WernerF]

Originally Posted by eMOJO

Has anyone had a successful install of this latest update? Think I might hold off until the next one comes out...

Totally successful here. 10.1.2 HD 6 on a Mac Pro with Magma PE6R4. No problems, besides the cosmetic ADC bug, at all.