Access violation occurred, unable to read location: 0x00000002E0341AFD

[notedmusic]

Access violation occurred, unable to read location: 0x00000002E0341AFD ?


SiSoftware Sandra

Computer
Model : OEM
Serial Number : ***********
Chassis : Desktop
Mainboard : ASUS CROSSHAIR V FORMULA-Z
Serial Number : ********
BIOS : AMI (OEM) 1801 11/25/2013
Total Memory : 15.92GB DIMM DDR3

Processors
Processor : AMD FX(tm)-9370 Eight-Core Processor (4M 8T 4.42GHz/4.72GHz, 2.21GHz IMC, 4x 2MB L2, 8MB L3)
Socket/Slot : AM2r2/AM3

Chipset
Memory Controller : AMD F15 (Orochi) CPU HT Hub 2x 2.61GHz (5.23GHz), 2x 8GB DIMM DDR3 1.61GHz 128-bit

Memory Module(s)
Memory Module : Kingston KHX1600C10D38GX 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C10D38GX 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : ACI ASUS VG23A
(1920x1080, 24.2")
Video Adapter : AMD Radeon HD 7800 Series (20CU 1280SP SM5.0 1GHz/1GHz 5% OC, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)

Graphics Processor
OpenCL GP Processor : AMD Radeon HD 7800 Series (1280SP 20C 1GHz/1GHz 5% OC, 2GB DDR5 4.8GHz 256-bit)
Compute Shader Processor : AMD Radeon HD 7800 Series (1280SP 20C 1GHz/1GHz 5% OC, 2GB DDR5 4.8GHz 256-bit)

Storage Devices
WDC WD20EARS-00MVWB0 (2TB, SATA300, 3.5") : 2TB (F:)
WDC WD5000AAKX-00ERMA0 (500.1GB, SATA600, 3.5", 7200rpm, 16MB Cache) : 466GB (E:)
WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache) : 932GB (G:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (I:) (J:)
Seagate ST3000DM001-1CH166 (3TB, SATA600, 3.5", 7200rpm) : 3TB (C:)
ASUS BW-12B1LT (SATA150, BD-RE, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
Archives (F:) : 2TB (NTFS) @ WDC WD20EARS-00MVWB0 (2TB, SATA300, 3.5")
EWQL HS (E:) : 466GB (NTFS) @ WDC WD5000AAKX-00ERMA0 (500.1GB, SATA600, 3.5", 7200rpm, 16MB Cache)
EASTWEST (G:) : 932GB (NTFS) @ WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache)
Hard Disk (J:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 3TB (NTFS) @ Seagate ST3000DM001-1CH166 (3TB, SATA600, 3.5", 7200rpm)
Hard Disk (I:) : 100MB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 350MB (NTFS)
Optical Drive (D:) : N/A @ ASUS BW-12B1LT (SATA150, BD-RE, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ATI (AMD) IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller
LPC Legacy Controller 1 : T2 87-21
Audio Device : ASUS IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : MSI Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
Disk Controller : ASUS SB700/800 SATA Controller [AHCI mode]
Disk Controller : ASUS Asmedia 106x SATA Controller
Disk Controller : ASUS Asmedia 106x SATA Controller
USB Controller 1 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 2 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 3 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 4 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 5 : ATI (AMD) SB700/800 USB OHCI2 Controller
USB Controller 6 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 7 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 8 : ASUS ASMedia XHCI Controller
SMBus/i2c Controller 1 : ATI SB800 SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : WDC WD20EARS-00MVWB0 (1.82TB)

Network Services
Network Adapter : Intel(R) 82583V Gigabit Network Connection (Ethernet)
Wireless Adapter : 802.11n USB Wireless LAN Card (802.11g (ERP), WEP n-bit, 54Mbps)

Operating System
Windows System : Microsoft Windows 8.1 Professional 6.03.9600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[junkgear]

Does this happen all the time or did it happen just once?
Were you using any plug-ins?
If you were using plug-ins or VIs, what was loaded at the time?
What audio interface are you using?

[Benoni]

What were you doing when you received this error?

Are you using the latest version of Pro Tools 11?

We need to know what interface.

Are there any other peripherals connected to your computer? (keyboard, tablet/phone via USB, ect...)

[trainwrecktwostep]

I don't know if this will work for you, because I don't now why it works for me, but I am using the WD External hard drives, and when I get Access Violation errors, DEP errors (I think it's usually -6021), it seems to have to do with the way PT and these WD drives communicate. Maybe it's too big at 4TB, I don't know.

Anyway, I'm able to open PT, but then opening a session results in these errors. So I open PT, but don't try to open an already-existing session; I create a NEW session, name it, save it, it opens, then I close it, and whether I close and reopen PT or not, the sessions I want to open will open again. The error is gone until some indeterminate point in the future, at which case I do this and it fixes it.

Again, don't know why this is...

[notedmusic]

Originally Posted by trainwrecktwostep

I don't know if this will work for you, because I don't now why it works for me, but I am using the WD External hard drives, and when I get Access Violation errors, DEP errors (I think it's usually -6021), it seems to have to do with the way PT and these WD drives communicate. Maybe it's too big at 4TB, I don't know.

Anyway, I'm able to open PT, but then opening a session results in these errors. So I open PT, but don't try to open an already-existing session; I create a NEW session, name it, save it, it opens, then I close it, and whether I close and reopen PT or not, the sessions I want to open will open again. The error is gone until some indeterminate point in the future, at which case I do this and it fixes it.

Again, don't know why this is...

I'm not using WD externals, but WD internal drivers.
I'm having issues with loading pre-existing sessions, the sound and VI patches are all garbled (the playback with DAW error -6021 or similar).

[notedmusic]

Originally Posted by junkgear

Does this happen all the time or did it happen just once?
Were you using any plug-ins?
If you were using plug-ins or VIs, what was loaded at the time?
What audio interface are you using?

Access violation occurs sporadically.
More common is DAW -9173.

Using the Supreme X-Fi III right now, no interface.

Would an interface over Supreme X-fi drastically increase performance?

I use 5.1 cans for mixing. So I'd need an interface with at least 6 channels output analogue.

[junkgear]

Originally Posted by notedmusic

Access violation occurs sporadically.
More common is DAW -9173.

Using the Supreme X-Fi III right now, no interface.

Would an interface over Supreme X-fi drastically increase performance?

I use 5.1 cans for mixing. So I'd need an interface with at least 6 channels output analogue.

I'm assuming you are using the Supreme X-Fi with ASIO4All?

This could be causing instability on your system since the audio card is not ASIO and the ASIO4ALL driver is just kind of a work around.

At a minimum, make sure you are using the latest versions of drivers.

And in my opinion, yes, a decent quality dedicated audio interface would go a long way to improving system stability.