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#1
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Renewing Annual Subscription
Hi there
I have just renewed my pro tools ultimate annual subscription and in my Avid account it now says that my licence will expire in feb 2020. However when I check my Ilok account I still see the old licence that expires in feb 2019. |
#2
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Re: Renewing Annual Subscription
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This is typically what has happened with my renewals as well. I have not lost coverage. However it doesn’t make sense other than there is a lag in the system that synchronizes the two. I start a ticket with customer support regardless. They typically have issued a temporary license. Jeffro has been helpful also and he may step in and assist. Sent from my iPhone using Tapatalk Pro |
#3
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Re: Renewing Annual Subscription
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Re: Renewing Annual Subscription
Ahh Great.
Thanks for your help Jeffro Stewart |
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