Unable to connect , please help

[david100]

Pro tools keeps telling me that my hardware isnt connect, the mbox's lights are all lit up, ive unplugged it and plugged it back in. ive also restarted my computer, please help.

[zedhed]

Have you installed the latest drivers relative to the version of Pro Tools that you're running?

More info would be helpful

Read This; http://duc.avid.com/showthread.php?t=193637

[shred_sled]

I've got the same problem. I'm running Pro Tools 8 LE, version 8.04 through an MBox mini on Windows 7. I've had it for a few months now and everything was running smoothly until yesterday. I didn't knowingly change any settings so I'm not sure what could be causing this problem.

[albee1952]

Originally Posted by shred_sled

I've got the same problem. I'm running Pro Tools 8 LE, version 8.04 through an MBox mini on Windows 7. I've had it for a few months now and everything was running smoothly until yesterday. I didn't knowingly change any settings so I'm not sure what could be causing this problem.

Did you disable the Power Management feature on all USB ports?

[shred_sled]

Nope, is that something I should do? If so, how do I do it?

[albee1952]

Originally Posted by shred_sled

Nope, is that something I should do? If so, how do I do it?

I wouldn't ask if it didn't matter Control Panel>System>Device Manager> Hardware. Scroll down to the USB section and double-click on each instance of USB Root Hub. Hit the last tab for Power Management and UNcheck the box.