Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-26-2016, 04:55 AM
Cate_C Cate_C is offline
Member
 
Join Date: Mar 2016
Location: Australia
Posts: 3
Default Updating Plan - Updating Billing address conundrum

Trying to update my plan by March 31 to take advantage of the free plug ins. However when I get to the Cart, I'm required to confirm a billing address that is already in the system. Despite already having my STATE in the billing address I'm asked via form to add the STATE before it will allow me to proceed. When I add the STATE I'm then informed that I can't change my COUNTRY because I have active subscriptions. Only I'm not changing my COUNTRY I'm just ADDING the stupid STATE because I was asked to.

I can't update my plan because of this stupid glitch in the system. How do I proceed oh Avid geniuses?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Updating 11 with no active plan walt68 Pro Tools 12 21 02-07-2016 08:42 AM
Can't download protools because Avid wants me to update billing address Recording Room Pro Tools 12 12 04-26-2015 10:46 AM
Updating PACE drivers... before updating to 9.0.5 lanstrad Pro Tools 9 0 08-28-2011 07:37 PM
Updating HD7.2 to HD7.4. Will plugins need updating? Ru_C Pro Tools TDM Systems (Mac) 4 08-14-2009 04:02 AM


All times are GMT -7. The time now is 07:41 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com