|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
#1
|
|||
|
|||
My PT 12 Edu license not activating PT 12
I have a PT 12 license as shown in my Downloads in my Avid Account and also in my Ilok account. However when I launch PT 12 it says there is no license to activate PT even after synching with Ilok!.
I also have a license for PT 11 but it does not work either! |
#2
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
But have you dragged the license to your iLok dongle? If not this is why it wont work.
|
#3
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
Yes there are in the Ilok dongle (2nd generation). Please see att
|
#4
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
AVID can you reply ?? I have had many of your hardware products in the past!!
|
#5
|
||||
|
||||
Re: My PT 12 Edu license not activating PT 12
Quote:
This is not a support forum, it is members helping members and if you need Avid support you need to start a support case and await the help from them. Start the support case and give us the case number and we can help escalate the issue but we need that case number first.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#6
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
Quote:
I am stuck because the system ID is not shown in my products and I don't see where the serial numbers are either. This is very annoying. I hope somebody from Avid can offer some help. |
#7
|
||||
|
||||
Re: My PT 12 Edu license not activating PT 12
Can you confirm the specific version of Pro Tools you have installed? The Pro Tools 10/11/12 bundle will authorize v10.0-12.5.2, so perhaps you have a newer version installed than listed in your sig?
__________________
|
#8
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
Thanks for your reply.
Yes it is the 12.5.2 version the one I have installed. it is the one that is available to download in My Products. My guess is that it does not activate it because after this I was on a subscription plan for one year and somehow they mess it up so you have to continue paying... I found my system ID next to Cancelled Subscriptions, but no serial number, so I can not access support yet!! |
#9
|
|||
|
|||
Re: My PT 12 Edu license not activating PT 12
Almost 2 weeks and still I can not launch Protools 12 with my license!.
In Avid Link PT 12.5.2 showed as activated but I could never opened it!. Now I restarted Avid Link and PT 12.5.2 is gone and instead there is a Protools annual subscription student teacher which was cancelled long ago. Protools never again. |
#10
|
||||
|
||||
Re: My PT 12 Edu license not activating PT 12
I found your account so will start a support case to try to assist...
__________________
|
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools 12.8.2 Not Activating (Perpetual License) | bmwill | Licensing & Accounts | 1 | 12-06-2017 08:00 PM |
New license not authorizing Pro Tools 12.6 after activating it | deanrichard | Licensing & Accounts | 61 | 12-21-2016 10:30 AM |
Problem with PT9 license and PT10/11 activating | ballbreaker333 | Getting Started | 5 | 06-16-2014 03:10 AM |
activating PT LE | chicobastos | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 10 | 08-10-2011 10:51 PM |