Error -9094

[stevemg]

I have PT digi 002 bundle with version 8.0 running on a intel duel core system. It was working perfectly until I got a virus. I scrubbed the drive and started over. Now I get a periodic interrupt error -9094 that Ive tried all the solutions posted but still have the problem.
Thanks

System Info:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name PROTOOLS
System Manufacturer ASUSTEK COMPUTER INC
System Model P5W DH Deluxe
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1869 Mhz
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1869 Mhz
BIOS Version/Date American Megatrends Inc. 0801, 7/14/2006
SMBIOS Version 2.3

Total Physical Memory 2,048.00 MB
Available Physical Memory 1.54 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.95 GB

[Sound Device]
Name Creative X-Fi Audio Processor (WDM)
Manufacturer Creative Technology, Ltd.
Driver c:\windows\system32\drivers\ctaud2k.sys (6.00.01.1368-2.18.2050, 513.90 KB (526,232 bytes), 8/7/2005 2:54 PM)


[Display]
Name Radeon X1800 GTO
PNP Device ID PCI\VEN_1002&DEV_710A&SUBSYS_0B121002&REV_00\4&31F 3E1F0&0&0008
Adapter Type ATI display adapter (0x710A), ATI Technologies Inc. compatible
Adapter Description Radeon X1800 GTO
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers ati2dvag.dll
Driver Version 6.14.10.6606
INF File oem10.inf (ati2mtag_R520 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1440 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xFEAF0000-0xFEAFFFFF
I/O Port 0x0000C800-0x0000C8FF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6606, 1.45 MB (1,522,688 bytes), 4/27/2006 3:28 PM)

Name Radeon X1800 GTO Secondary
PNP Device ID PCI\VEN_1002&DEV_712A&SUBSYS_0B131002&REV_00\4&31F 3E1F0&0&0108
Adapter Type ATI display adapter Secondary (0x712A), ATI Technologies Inc. compatible
Adapter Description Radeon X1800 GTO Secondary
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers ati2dvag.dll
Driver Version 6.14.10.6606
INF File oem10.inf (ati2mtag_R520 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1440 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xFEAE0000-0xFEAEFFFF
Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6606, 1.45 MB (1,522,688 bytes), 4/27/2006 3:28 PM)

[Disks]

Model WDC WD2500KS-00MJB0
Model WDC WD800JD-55MUA1

[flommer]

You said you got a virus and my eyes just about popped out...!

Then I realized... Oh, of course... He's in the wrong forum...

Get that dirty PeeCee out of here!

I'm just kidding! Hopefully the guys on the windoze forum can help you out..

[DigiTechSupt]

[Moved to the correct forum]

Can you post a Sandra report as well as spell out exactly which troubleshooting steps you've done? Did you do a search of the DUC for 9094 yet? There are a lot of possible solutions that come up....

[TOM@METRO]

You might install SP3 to your OS. It may not solve this problem but may eliminate a couple if possible issues... And yes a Sandra report would be very helpful.

[stevemg]

I followed the recommendations for the windows optimization in the getting started guide. Disabled network card, disabled paging file, checked firewire cable....some other stuff with DMA... and something with USB setting in the BIOS.
I think the only difference from before might be the Xfi drivers are newer. I will continue to look in the DUC.



SiSoftware Sandra

System

Processor
Model : Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
Speed : 1.87GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

System
System : ASUSTEK COMPUTER INC P5W DH Deluxe
Mainboard : ASUSTeK Computer INC. P5W DH Deluxe
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
BIOS : American Megatrends Inc. 0801
Total Memory : 2GB DIMM DDR2

Chipset
Model : ASUS 82975X Memory Controller Hub
Front Side Bus Speed : 4x 267MHz (1GHz)
Total Memory : 2GB DIMM DDR2
Memory Bus Speed : 2x 267MHz (534MHz)

Memory Module(s)
Memory Module : Corsair VS1GB533D2 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-15-4-2)
Memory Module : Corsair VS1GB533D2 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-15-4-2)

Video System
Adapter : Radeon X1800 GTO (PS3.0, VS3.0 499MHz, 256MB 495MHz, PCIe 1.00 x16)
Adapter : Radeon X1800 GTO Secondary (PS3.0, VS3.0 499MHz, 256MB 495MHz, PCIe 1.00 x16)

Storage Devices
WDC WD800JD-55MUA1 80GB (SATA300, NCQ, 8MB Cache) : 75GB (C:)
WDC WD2500KS-00MJB0 (250GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 233GB (F:)
LITE-ON CD-RW SOHR-5239V (ATA33, CD-RW, 2MB Cache) : N/A (D:)
LITE-ON DVDRW SHW-160P6S (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
Hard Disk (C:) : 75GB (NTFS) @ WDC WD800JD-55MUA1 80GB (SATA300, NCQ, 8MB Cache)
Music Data (F:) : 233GB (NTFS) @ WDC WD2500KS-00MJB0 (250GB, SATA300, 3.5", 7200rpm, 16MB Cache)
Optical Drive (D:) : N/A @ LITE-ON CD-RW SOHR-5239V (ATA33, CD-RW, 2MB Cache)
Optical Drive (E:) : N/A @ LITE-ON DVDRW SHW-160P6S (ATA66, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS 82801GB/GR (ICH7) LPC Interface Controller
Audio Device : Creative Labs Sound Blaster X-Fi Fatal1ty
Serial Port(s) : 3
Disk Controller : ASUS 82801G (ICH7) Ultra ATA Storage Controller
Disk Controller : ASUS 82801GB/GR/GH (ICH7) Serial ATA Storage Controller
Disk Controller : ASUS P5B [JMB363]
USB Controller 1 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 2 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 3 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 4 : ASUS 82801G (ICH7) USB Universal Host Controller
USB Controller 5 : ASUS 82801G (ICH7) USB 2.0 Enhanced Host Controller
FireWire/1394 Controller 1 : ASUS TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Brother MFC-845CW USB Printer (USB, Colour)
Printer : Brother PC-FAX v.2 (200x200, USB)

Network Services
Network Adapter : Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
Network Adapter : Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller #2 - Packet Scheduler Miniport
Network Adapter : Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter - Packet Scheduler Miniport (Ethernet, 48Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 2)
Platform Compliance : x86

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[TOM@METRO]

This may not have anything to do with your issue, but we were very unstable when running only 2GB of RAM and no page file. When we went back to a 3GB page file, all was well.

[DigiTechSupt]

Have you disabled your built in sound card? Is there anything in the Device Manager with an exclamation mark next to it?

I don't see anything really out of line, other than it looks like you have 2 video cards in this system, which may be the problem - even if they were working before, the reinstall may have triggered something to cause them to be problematic.

Have you tried running the DPC Latency checker app to see if you can identify any spikes in the system? If you open the task manager, is there anything there that looks suspicious at the point you get an error in Pro Tools?

[stevemg]

Thanks for the reply. I'm just getting back to this..

No exclamation mark in device manager.
Just one video card is installed with two monitors.
I did not install the drivers for the on board audio and I don't see any errors for it but ill check again maybe in the BIOS??

thanks.

[stevemg]

also I ran the latency checker and it looks good.