Mbox Driver Installation Crashes Computer

[kaleido]

Hi I put together a new computer with the specifications below. When I install protools le 6.1.1 the computer freezes when the drivers for the mbox are to be installed. I follow the installation procedures as given in the instructions.



http://www.canadacomputers.com/cc/in...203&cid=MB.693
Asus A8N-SLI Deluxe Socket 939 NVIDIA nForce4 SLI w/ Dual-Ch DDR400, Dual Gb LAN, SATA 3Gb/s, Dual RAID, 8-Ch Audio, Dual PCI-E Item Code: MBAS000812 Part Number: A8N-SLI Deluxe


http://www.canadacomputers.com/cc/in...75&cid=CPU.611
AMD Athlon 64 3500+ 2.2GHz Socket 939 (Retail Box)
Item Code: CPUA000322


http://www.canadacomputers.com/cc/in...93&cid=999.243
ASUS EN6600/TD/256 GeForce 6600 256MB DDR PCI-E w/ TV-Out,
DVI Item Code: VCAS000493 Part Number: EN6600/TD/256


http://www.canadacomputers.com/cc/in...5221&cid=HD.96
2* Seagate 200GB ST-3200822AS Barracuda 7200.7 Serial-ATA Hard Disk (OEM) Item Code: HDSG000206 Part Number: ST-3200822AS


http://www.canadacomputers.com/cc/in...4&cid=RAM.1782
2 * Kingston ValueRAM PC3200 DDR400 512MB 184-pin DIMM (KVR400X64C3A/512) Item Code: RAMK000224 Part Number: KVR400x64C3/512


http://www.canadacomputers.com/cc/in...516&cid=CR.184
Pioneer DVR-109 16X DVD+/-R 8x+RW 6x-RW 6x+/-DL(OEM) Item Code: DVPI000144 Part Number: DVR-109
Asus EN6600GT/TD GeForce 6600GT 128MB DDR SLI Ready PCI-E w/ TV-Out, DVI

[kaleido]

I should add that I'm using:
Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600

[Avid]

Try updating your PACE drivers for Windows XP SP2:
http://www.paceap.com/dldrvr.html

And you can also update to Pro Tools LE 6.4:
http://www.digidesign.com/download/64/

[DigiTechSupt]

Also make sure that any RAID or SCSI controllers built into the motherboard have been disabled from the BIOS.

[kaleido]

Hi, I update the pace drivers, installed 6.4 and made sure that Raid and SCSI controllers where disabled. This had no affect on the driver installation which still crashes.

[DigiTechSupt]

Where, exactly, in the installation of the driver does the installer crash?

Please be as concise as possible in describing the installation steps you're using - this will help to diagnose the problem.

[kaleido]

This message pops up:

"The protools installer is now loading Digidesign hardware drivers. This procedure may take several minutes to complete and may cause your computer screen to flash several times"

Along with the windows xp message that the driver has not passed logo testing. Upon clicking continue anyway the computer freezes instantly without any other message and no lights blinking on the mbox device. No mouse movement is possible after this. I have left the computer for about an hour in this state with no change.

[Sacred Spirit]

If you already have SP2 loaded, did you do the DEP Fix?

[kaleido]

yes I followed these instructions as well as disabled the DEP feature previously.

Windows XP SP2, Microsoft DEP and PACE InterLok Drivers Update

* if you encounter unexplained blue screens, freezes or spontaneous reboots when launching Pro Tools with Windows XP Service Pack 2, please update your PACE InterLok drivers:
o Download Current InterLok Drivers
o More information from the PACE website
* The current InterLok drivers solve the described problems without having to disable Microsoft's DEP (Data Execution Prevention) feature introduced with Windows XP Service Pack 2.

[ilker saltoglu]

Ok, this is the problem i've talked about on the 16. page of "Problems with PTLE? Post your configuration here"....

I've the same problem with Digi002 Rack. I've tried almost everything but nothing changed.

I've also bought the 6.7 version of PTLE to make sure that reason isnot the version. Did not work also.

Also tried to installing the driver only ( dalwyn.sys in the cd), again pc crashed.

And tried disabling everything from the BIOS ( raid, LAN options, sound options and every variation of these ). No change.

At last i've concluded that nforce4 SLI chipset is the problem. I don't know if i'm right or wrong but there's nothing left to try except changing the mainboard.

Does anybody have working PTLE on a nforce4 SLI chipset? Or can anybody from Digidesign tell if nforce4 SLI chipset is compatible or not. On the support page nforce3 is mentioned but there's nothing with nforce4...