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Old 09-14-2015, 05:54 PM
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Default Help with 12hd upgrade plan from perpetual licence 10/11/12

Please help. My license seems weird on avid. Doesnt match my ilok account now. What do i need to do to get the 12hd upgrade plan?

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Old 09-14-2015, 05:57 PM
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Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

Also if If I go to activate product subscription on my avid account it is asking for a download code... ? From an activation card. I didnt purchase a subscription card.
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Old 09-20-2015, 10:45 PM
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Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

Well. My system id is now populated. Not sure how that happened. But my ilok id is still not on the support plan license. So if i click upgrade all it says is i need an ilok id. My ilok name is already linked to my avid account.
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Old 10-07-2015, 03:02 AM
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Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

I've got the same question. On my friend's ilok account it shows up as: Pro Tools HD 10/11/12 non-upgrade plan (6)
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Old 10-07-2015, 05:47 PM
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Default Re: Help with 12hd upgrade plan from perpetual licence 10/11/12

I emailed tech support. They said my account is messed up. Will takes a long time to fix they said... wow.
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