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#421
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Re: ilok - someone elses security system you pay f
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Otherwise I don't really have any pt issues. |
#422
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Re: ilok - someone elses security system you pay f
Wow.
I find it hard to believe the issue is still unresolved. THREE months??? Is it a NZ - US thing? Would ZDT have gotten you back sooner??? I'm thinking more and more that zdt if the way to go. Hope you get going again soon. |
#423
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Re: ilok - someone elses security system you pay f
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#424
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Re: ilok - someone elses security system you pay f
ok, found a couple more down time days I could afford to lose so I can send my ilok key up to my digi dealer so he can swap my authors to a new key for me cos for what ever unknown reason ilok.com will not see the key on my system.. top marks for local support, low marks for the system.
I'll lose 3-4 days for over night courier to them, then over night back after they fix it. new key costs, plus courier costs, plus down time. Transparent copy protection?? |
#425
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Re: ilok - someone elses security system you pay f
ilok keys transfered to new ilok.
presently traveling back to me. downtime 3 days for this round. new ilok key. stability of my system with the new key? hopefully a lot better but this time I'll be handling the key with fur lined gloves, placing it carefully on a hand made cushion of finest silk, in a climate controlled.... etc etc. transparent copy protection? yeah, well, a little way to go till that |
#426
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Re: ilok - someone elses security system you pay f
ok, there we have it a brand new ilok key all with the original authorisations on it.
It's completely and exactly the same key as I got 3 years ago, ie they haven't made one single alteration to the 'perfect' design they made all that time ago. The week points are all there still. 4 little solder joints holding the usb plug directly to the circuit board. the achilies heel of it all. This time though I know through the expensive process of experience what exactly this key is. a fragile weak point in my system, and as such I'll treat it not like a cheap piece of plastic but the great frail draw back of an otherwise fine piece of studio kit. please please please do some work on this feature and make this go away. cost NZ $85 key overnight courier fees on 2 occasions (there and back twice) $100 8 days downtime. still accumulating hours of worry 4-5 instances of embaressment in front of a paying client. hours of disccussion without any acknowledgement from either digi or pace. ......priceless. |
#427
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Re: ilok - someone elses security system you pay f
and I'm no better off than I was 6 months ago, same vunerable state of my rig.
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#428
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Re: ilok - someone elses security system you pay f
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-Duardo |
#429
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Re: ilok - someone elses security system you pay f
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#430
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Re: ilok - someone elses security system you pay f
Sure, but some things are better handled in private. We do have an open forum for all Digi users, but I can't blame the companies for not wanting to jump in here. I'm sure you'll still report back to us on how things go.
-Duado |
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