Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools | First Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-13-2020, 06:42 AM
SJK SJK is offline
Member
 
Join Date: Jun 2020
Location: England
Posts: 4
Default Can't create new project...

Hi Everyone,
I'm new to Pro Tools First and I'm having the same problem when trying to create a new project. I currently have 0/0 projects but when I click create button, I get the message "The maximum number of projects has been reached for this account".

I have tried uninstalling, reinstalling, making sure ILok is set up first, nothing works. What do I do? Can someone reset the account for me please??

Thanks in advance
Reply With Quote
  #2  
Old 06-13-2020, 01:36 PM
junkgear's Avatar
junkgear junkgear is offline
Moderator
 
Join Date: Jan 2012
Location: USA
Posts: 1,308
Default Re: Can't create new project...

I’ve escalated this, so hopefully someone at Avid can reset your account and get you going soon.
__________________
Will K

System Details
Reply With Quote
  #3  
Old 06-14-2020, 11:55 PM
SJK SJK is offline
Member
 
Join Date: Jun 2020
Location: England
Posts: 4
Default Re: Can't create new project...

Thank you Will. Looking forward to being able to get started.
Reply With Quote
  #4  
Old 06-16-2020, 09:47 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,752
Default Re: Can't create new project...

Quote:
Originally Posted by SJK View Post
Thank you Will. Looking forward to being able to get started.
Hi,
I've just checked and there are no cloud storage generated. I've already started a support case for this and have forwarded it to the IT team. I'll send you an Email once it's all sorted.

Thank you,
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #5  
Old 06-17-2020, 02:17 AM
SJK SJK is offline
Member
 
Join Date: Jun 2020
Location: England
Posts: 4
Default Re: Can't create new project...

Fantastic, thank you Tope
Reply With Quote
  #6  
Old 06-21-2020, 10:40 AM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,752
Default Re: Can't create new project...

Quote:
Originally Posted by SJK View Post
Fantastic, thank you Tope
This is all set now!
You should be able to create new projects by now.

Thanks!
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #7  
Old 07-01-2020, 10:07 AM
Jnoeltorres Jnoeltorres is offline
Member
 
Join Date: Jun 2020
Location: Corona, California
Posts: 4
Default Re: Can't create new project...

I am having this same issue, my account email is NTMusicEnt@icloud.com
Reply With Quote
  #8  
Old 07-05-2020, 09:06 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,752
Default Re: Can't create new project...

Quote:
Originally Posted by Jnoeltorres View Post
I am having this same issue, my account email is NTMusicEnt@icloud.com
Thank you for the info. This is already with the IT team. We'll let you know once fixed through Email. You have the option to create Sessions instead of Projects(cloud based) since you're on a subscription version of Pro Tools. Sessions let you save locally on any disk including external ones.

Thank you,
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't create new project emilia.macionczyk Pro Tools | First Discussion 107 06-11-2020 08:47 AM
Cannot Create a Project confused16 Pro Tools | First Discussion 2 05-18-2020 02:40 PM
Create Project vs. Create Sessions metalmixer Getting Started 2 09-12-2016 08:55 AM
Create New Project - There was an error posting the project. descendant Pro Tools | First Discussion 13 04-24-2016 06:35 PM
Can't create a project jazzpalle Pro Tools | First Discussion 5 08-12-2015 02:48 AM


All times are GMT -7. The time now is 08:29 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com