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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
05-18-2018, 09:59 AM
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iLok connection troubles
May 18
Anyone else having trouble keeping a connection using the iLok License Manager? I keep getting disconnected. Can't transfer licenses. EDIT Tried again, half an hour later, and now I seem stuck with this message:
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Marcel Risberg Production sound and audio post - ljuddesign.se Enthusiastically sharing knowledge and experience at Stockholm Film School. 🛠 Pro Tools Ultimate 2019.10 · HD Native · HD Omni 🎚 EuControl x.x.x · Artist Control · Mix · Control App 🦑 MacPro5,1 · 12C24T @3.46GHz · 48GB · SSDs · macOS 10.13.6 (17G5019) 📺 Separate video playback machine 🥇 Covered by ZDT/TLC · Keeping DAW OS clutter free Last edited by Marcel Risberg; 05-18-2018 at 10:37 AM. 
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#2
05-18-2018, 12:25 PM
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Re: iLok connection troubles
Yes, me too. At multiple locations in The Netherlands I get the same results as you are. I see you are from Sweden, so the problems appear not to be local issue.
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#3
05-18-2018, 01:13 PM
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Re: iLok connection troubles
I had a similar issue this morning. A while later I could log in.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com
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#4
05-18-2018, 02:28 PM
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Re: iLok connection troubles
It's been a couple of hours. I'm going to try again.
EDIT Seems to be working now. It's snappy too.
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Marcel Risberg Production sound and audio post - ljuddesign.se Enthusiastically sharing knowledge and experience at Stockholm Film School. 🛠 Pro Tools Ultimate 2019.10 · HD Native · HD Omni 🎚 EuControl x.x.x · Artist Control · Mix · Control App 🦑 MacPro5,1 · 12C24T @3.46GHz · 48GB · SSDs · macOS 10.13.6 (17G5019) 📺 Separate video playback machine 🥇 Covered by ZDT/TLC · Keeping DAW OS clutter free Last edited by Marcel Risberg; 05-18-2018 at 02:52 PM.
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#5
05-19-2018, 01:40 AM
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Re: iLok connection troubles
Yep, same issues since yesterday. I'm in Texas. I've managed to update a freebie from Plugin Boutique but it took several hours of trying and I had to plug the ilok directly into my imac, it wasn't working from my usb strip (where it usually works fine). Still slow this morning.
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#6
05-19-2018, 05:02 AM
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Re: iLok connection troubles
Yes, WTF? I'm still locked out on two machines at two different locations. Granted, this hasn't happened to me before in my years of iLOK use, but when it shuts you down from working altogether, its a bit startling. And nothing on their website addressing this issue, though it is obviously affecting loads of users. Grrrrr...
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