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difference importing audio OK=drag/drop Crash=appl+Shift+I (humpfh)
What is the difference while importing audio by doing it with quick keys to locate the file compared to draggin/dropping into the session?
Seems that a client is using our rig and when importing audio using quick keys, pro tools will crash immediately upon hitting the 3 keys. When they drag and drop, all is good. Clients session originated on a PT 7.4 rig. Our quick key importing of audio worked fine before this client came in (and if I create a new session now), but here are the special situations on the rig for this weeks session: New plugins installed: Waves v7 Mercury+SSL, Abbey road brilliance pack, Ozone 3, SPL trans desig and CL-1B along with their impulse response folder for TL Space. My system does have a user account for clients with limited permissions on the OS drive - because engineers have recorded to the internal drive and left master vocals, gtrs, ... burried on the OS drive in the past - more than once, and different engineers, so this setup has avoided that situation for many years now. (pulling my hair out on this problem) Mac Pro 10.4.11 PT 7.3.1cs7 |
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Re: difference importing audio OK=drag/drop Crash=appl+Shift+I (humpfh)
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Re: difference importing audio OK=drag/drop Crash=appl+Shift+I
As one of the clients, G, mentioned, we tried bumping up to 7.4 (another frustrated digi auth post of mine this week) and the issue cleared up - keeping their newly installed plugs on the rig. I'm not sure what exact plugin listed above was causing this error, but we will assume it was Waves v7.
When I cloned the rig back to our standard system, ie before installing those plugs listed above, I had no troubles importing audio on their session using quick-keys or drag n drop. But they're good on 7.4 now and that's the end of this issue. Thanks G |
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