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#1
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Help submitting a support claim
I am having trouble submitting an avid support claim. I need my system ID, however, it's not in my products page section. I click the banner link avid has placed there if you do not see your system ID and it brings me to a page to get my system ID by having to first--wait for it--enter my system ID. What morons work on this ****? Anyway, without an ID I cannot contact support. I am simply trying to see about pausing my PT subscription until avid has Big Sur compatibility. Also, Apple blows.
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#2
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Re: Help submitting a support claim
I'll try to sent this up the ladder for you.
Please be careful about posting disparaging comments about other companies.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#3
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Re: Help submitting a support claim
A case has been opened for you.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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