Delay Compensation Randomly Stops Working

[edit machine]

Hey all, I'm having an issue where delay compensation will only work a few times in a day before I have to restart pro tools. I'll do some internal printing through my mix and stem aux tracks and everything is perfectly in sync after printing, then i'll mess around some more in the same session, go to do another print and suddenly my two pops are all late.

Usually pro tools will delay everything and then bring it back to the right position after the internal recording is done, but the last step is what stops working, it will still delay everything properly on playback but won't correct for the delay after the print, so i have to either restart the computer or manually cut the two pops for the stems and mix and pull them all earlier to the correct timecode position.

My system is:

Mac Tower 2 x 2.26 Quad-Core Intel Xeon
16 GB 1066 MHz DDR3
OS X 10.6.4
Pro Tools 8.1.cs2 HD Accel 3 / D-Command w/24 Faders

[edit machine]

Hey can someone from Digidesign / Avid chime in on this? I have talked to other operators who have the same problem and nobody has a resolution for it? Is this a fixable bug or do I have to wait for an update?

[DigiTechSupt]

Originally Posted by edit machine

Hey can someone from Digidesign / Avid chime in on this? I have talked to other operators who have the same problem and nobody has a resolution for it? Is this a fixable bug or do I have to wait for an update?

Can you send me your Log Files folder from inside your Pro Tools folder?

Zip it up and send it to me at: vi [at] digidesign [dot] com

Please include the thread number in the subject of the email.

[edit machine]

Hi, yes I can send it to you. How do I find the thread number for this thread though?

[DigiTechSupt]

It's at the end of the web address in your address bar when you view the thread - in this case it's '284890'.

[edit machine]

thanks! sent you an email with the logs.

[edit machine]

Originally Posted by DigiTechSupt

It's at the end of the web address in your address bar when you view the thread - in this case it's '284890'.

Hi I emailed the Logs last week, did you receive them?