Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2019
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-03-2020, 08:26 AM
steven002r steven002r is offline
Member
 
Join Date: Aug 2005
Posts: 15
Default Paid for a subscription - no news

Hi,

I have paid for a ProTools one year subscription.


My credit card has been charged. I haven't received any news, any download link.

I have open a case (03853579). I have received no confirmation, no answer.f

I have checked my ilok account. I haven't received any new licence.

Whats wrong ?

Thanks for your answer.

Stéphane
Reply With Quote
  #2  
Old 01-03-2020, 11:16 PM
steven002r steven002r is offline
Member
 
Join Date: Aug 2005
Posts: 15
Default Re: Paid for a subscription - no news

Hi,

I have paid for a ProTools one year subscription.


My credit card has been charged. I haven't received any news, any download link.

I have open a case (03853579). I have received no confirmation, no answer.f

I have checked my ilok account. I haven't received any new licence.

Whats wrong ?

Thanks for your answer.

Stéphane
Reply With Quote
  #3  
Old 01-04-2020, 12:15 AM
steven002r steven002r is offline
Member
 
Join Date: Aug 2005
Posts: 15
Default Re: Paid for a subscription - no news

I realize this message should be in the "license" section.
Sorry.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT 12.8.1 Subscription paid for; Not Activated in AM Lucrative Licensing & Accounts 4 10-02-2017 05:13 PM
Monthly subscription is paid but ilok not working Freystudios16 Licensing & Accounts 1 09-25-2017 07:05 PM
Plugin subscription says expired after I paid for it retroandm Licensing & Accounts 0 02-28-2017 07:48 AM
Subscription not renewing, already paid grommdabom Licensing & Accounts 1 11-15-2016 11:03 AM
Annual Subscription, Paid Monthly - Failed DCSmith Licensing & Accounts 5 05-27-2016 05:40 PM


All times are GMT -7. The time now is 11:27 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com