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Question about Avid warranties (purchasing a used S3)
Where can I learn about Avid warranties and service organization? Is it specific to various countries or is it worldwide in general?
The thing is: I might go and buy a used S3. The original and authorized seller though has gone out of business. Are warranties transferred? Is it still valid? .. I mean, how do I check? Is there a link / page? Is there a service contract to subscribe to? Most thankful for your input.
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Marcel Risberg Production sound and audio post - ljuddesign.se Enthusiastically sharing knowledge and experience at Stockholm Film School. 🛠 Pro Tools Ultimate 2019.10 · HD Native · HD Omni 🎚 EuControl x.x.x · Artist Control · Mix · Control App 🦑 MacPro5,1 · 12C24T @3.46GHz · 48GB · SSDs · macOS 10.13.6 (17G5019) 📺 Separate video playback machine 🥇 Covered by ZDT/TLC · Keeping DAW OS clutter free |
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Re: Question about Avid warranties (purchasing a used S3)
Here's what I know:
Hardware(including S3) have a 1 year warranty(so a used S3 may be out of warranty already) For the warranty to remain effective for the full year, the seller would need to; A-have the S3 registered. And B-provide a transfer of ownership document(providid by Avid). Having said that, my best recommendation is to look for a great deal and not to expect any warranty at all.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
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Re: Question about Avid warranties (purchasing a used S3)
https://www.avid.com/-/media/avid/fi...20190821184626
https://www.avid.com/legal/avid-prod...anty-documents for hardware https://www.avid.com/-/media/avid/fi...20190821184628 The S3 does not have a service contract. Only the higher up consoles do (S4 and S6)
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
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Re: Question about Avid warranties (purchasing a used S3)
Actually S3 (and Dock) have available support contracts. The S3 is $249 a year and the Dock $99. These cover return to base repairs.
0541-60111-15 Avid Advantage, S3 Extended Hardware Coverage Renewal 0541-60112-15 Pro Tools Dock, Extended Hardware Support Renewal |
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Re: Question about Avid warranties (purchasing a used S3)
Thank you, all three of you.
Lots of links to check out. Really interested in upgrading from Artist Mix + Control to S3 + Dock. Wish you a nice weekend.
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Marcel Risberg Production sound and audio post - ljuddesign.se Enthusiastically sharing knowledge and experience at Stockholm Film School. 🛠 Pro Tools Ultimate 2019.10 · HD Native · HD Omni 🎚 EuControl x.x.x · Artist Control · Mix · Control App 🦑 MacPro5,1 · 12C24T @3.46GHz · 48GB · SSDs · macOS 10.13.6 (17G5019) 📺 Separate video playback machine 🥇 Covered by ZDT/TLC · Keeping DAW OS clutter free |
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Re: Question about Avid warranties (purchasing a used S3)
Quote:
S3 + Dock is great!! You'll love it. Have a fantastic weekend too!!
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
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