I have been waiting for Avid to approve a license transfer for a week. ANYONE? AVID?

[DigiTechSupt]

Originally Posted by wreckthisplace

STILL haven't heard anything from Avid yet.

What a joke. If you're not paying out of your ass, I take it nobody from Avid cares about their customers?

after over a decade of support for Avid and their products, it might be time to finally seek out other DAWS and options.

ANYONE FROM AVID CARE TO HELP ONE OF THEIR CUSTOMERS?

Sorry about this wreckthisplace,
I've already alerted the Licensing department about this. They should be in touch with you anytime soon by now.

Tope

[DigiTechSupt]

Originally Posted by wreckthisplace

STILL haven't heard anything from Avid yet.

Hi wreckthisplace,

Please check your Email. Our licensing reps already sent you an Email. Please respond for the issue to be resolved ASAP.

Thank you.
Tope

[wreckthisplace]

Got it.

They sent it a half hour ago... today...right after my frustrated post, it would seem.

[DigiTechSupt]

Originally Posted by wreckthisplace

Got it.

They sent it a half hour ago... today...right after my frustrated post, it would seem.

Sorry about that. Will keep an eye on this case. Just let me know if you have other concerns.

Thanks,
Tope

[Steamy Williams]

I'd be interested to know the outcome of this, given that we've been led to understand Pro Tools HD 12 licenses with support plans are not transferable.