Instrument Expansion Pack

[pasanta]

At one time, I had the Instrument Expansion Pack installed. I think that was when I was on version 9 or 10 of Pro Tools. There are still ilok assets on my ilok for Hybrid, Strike, Velvet, etc. I still have the original installer in my account in the Avid store. I'm pretty sure these were RTAS. So I assume I need some update to use these again with PT 11. Can anyone advise me on how to update and get these working again faster than I can navigate through pages looking for it? Thanks.....

[Benoni]

Upgrade to the AIR Instrument Pack
http://www.airmusictech.com/product/...k#.VjD-6fmrRhE

[pasanta]

Thanks. It says the upgrade from the original Digi versions to the new AIR versions is $129. However, when you actually click on that link, it just takes you to the page to buy them all over again at full price of $300. I hate that what I owned is now gone to waste. But I have better uses for $300.

[mesaone]

If you're a registered owner of PTIEP (you are if it shows up on your Avid account) then AIR should have sent you a promo code through email. Entering that code when purchasing will drop the price to the advertised $130.

http://www.airmusictech.com/kb/article/1378#3

Contact AIR customer service you haven't received an email. I encountered that problem, and they straightened it out for me.

[unkJE]

To get the discounted price of US $129.99 – first try the AIR Upgrades Email Notification Utility:
http://www.airmusictech.com/promocodes

More info:
http://www.airmusictech.com/kb/article/1775


If that doesn’t work, I'd suggest phoning:
USA & Canada
401-658-5771

Monday - Friday 8:30AM - 6:30PM EST

This may be quicker than emailing:
http://airmusictech.com/support


Good luck!



While I was slowly typing, Member mesaone “beat me to the draw” with some more info:
I didn’t receive an upgrade promotion, what should I do?
If you did not receive an e-mail that indicates available promotions, please visit http://www.airmusictech.com/promocodes and enter an e-mail address associated with previous purchases with AIR. Our automated system will email you with details about the available upgrades associated with the address provided. Please expect a response within 10 minutes. If the e-mail you receive does not indicate that you are eligible for a promotion and you believe you should receive one, please e-mail [email protected] or call us at 888-800-0681.