|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
#1
|
|||
|
|||
Dock only after restart
After launching PT Ultimate 2018.12 most of the time the Dock is not activated. After restarting in EU Control software the Dock is available. I'm on 18.3..0.244
Any suggestion how the get it more stable?
__________________
Béla Brandes | www.bbsounddesign.de |
#2
|
|||
|
|||
Re: Dock only after restart
Are you on a mac? With one or 2 ethernet ports?
What network (s) are you using? 5 GHz ? Thanks!
__________________
-C' ya' Rick MacPro 7,1; 16 core OSX 13.5.2 PT 2023.9; Eucon 2023.6 Dock/S1/2x iPad |
#3
|
|||
|
|||
Re: Dock only after restart
yes, mac pro 6.1 on 10.13.6
and yes 5ghz - the dock is connected to the ethernet port of one of the thundebolt displays. thanks!
__________________
Béla Brandes | www.bbsounddesign.de |
#4
|
|||
|
|||
Re: Dock only after restart
Quote:
(I'm not sure how this will work with multiple Ethernet ports on your displays- ours is connected to Ethernet 1 on our mac pro... it gave me all kinds of trouble when it was plugged into Ethernet 2)
__________________
-C' ya' Rick MacPro 7,1; 16 core OSX 13.5.2 PT 2023.9; Eucon 2023.6 Dock/S1/2x iPad |
#5
|
|||
|
|||
Re: Dock only after restart
There are the options: Ethernet1 , Ethernet2, Monitor-Ethernet.
It was put on Ethernet1, any suggestions? The problem is that the EU Control Settings don't find the Dock directly after powering the unit. So i have to manually restart the EU Applications before launching Pro Tools. From then it works solid.
__________________
Béla Brandes | www.bbsounddesign.de |
#6
|
|||
|
|||
Re: Dock only after restart
Quote:
It's a shot in the dark, but try "monitor-Ethernet" ?? instead of Ethernet 1. (not sure if "monitor" in this case is the label for the video monitor ethernet port that you're plugged into?) Worse that happens is you have to change it back. Otherwise, I'd try plugging your Ethernet cable from the Dock into Ethernet Port 1 on the Mac Pro (Left side port) & insuring you're still on "Ethernet 1" in Apple Eucon Sys Prefs. Plug your inet into Ethernet 2 (Right side port) and then use the display's Ethernet ports for any other network connections. Quote:
Worst case scenario- contact Avid TS ... but only if you have a support plan. Let me know if you get anywhere ... here's hopin'!
__________________
-C' ya' Rick MacPro 7,1; 16 core OSX 13.5.2 PT 2023.9; Eucon 2023.6 Dock/S1/2x iPad |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Suggestion: Users of S3&Dock together: dock fader becomes 5th VCA master fader | bassmagnetic | Avid S1, S3, Dock and Control App | 0 | 10-01-2016 08:20 AM |
PT11 restart | bburch88 | Pro Tools 11 | 11 | 12-21-2013 04:29 PM |
"you need to restart" HELP! | Eless | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 9 | 01-24-2005 01:37 AM |
Restart | DWdude | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 2 | 12-11-2004 01:14 PM |
MIX 24 + G4 + Restart | 2relaxed | Pro Tools TDM Systems (Mac) | 2 | 03-26-2004 09:02 PM |