|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
#1
|
|||
|
|||
Mac Pro (Late 2013) GPU Issues
Hi All,
I'm doing some research on an issue with the AMD Firepro D300 graphics cards installed in the late 2013 Mac Pros. If you have a Mac Pro (Late 2013) running an AMD FirePro D300 graphics card, I would love to know if you're experiencing stability issues, graphics lag in Pro Tools, screen freezes where audio still works but GUI is unresponsive, etc. This article discusses the issues faced by users. Having this model myself, I've been experiencing issues since unboxing in December 2016. The issues seem most pronounced when running Sierra and PT 12.x. I've recently downgraded to Yosemite 10.10.5 and have seen a reduction in graphics lag in pro tools, but I am still experiencing stability issues, some minor freezes.
__________________
Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#2
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
No problems here at all
Sent from my iPhone using Tapatalk
__________________
System Details PT11 12 core Trash Can Mac Pro, 32 gigs of ram, 7tb of hd, latest version of OSX, Apogee Symphony MKI, Grace M905, Focal Twins with Sub, Korg Kronos X, Mac Mini, MPC Ren, tons of software |
#3
|
||||
|
||||
Re: Mac Pro (Late 2013) GPU Issues
Late nMP 2013 6 Core and no graphic issues at all. None on our other nMP Quad Core D500 either with 12.7.1 and 12.7.1 HD. Sierra on both. 10.12.4
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#4
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
Great, thanks!
__________________
Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#5
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
Yes!
We have a D300 that has had a slew of issues since the date of purchase (2014). All of the issues you describe and others (such as distorted video, etc). After checking the logs we found many GPU-Resets that coincided with the same time of day our users experienced issues. This is the same manifestation of issues that occur on the Mac Pro D500 and D700 (that Apple created a Repair Extension Program and will repair for free). No such luck with the D300, which they have just dropped all together a few days ago. We have just sent out our system for repair (getting outfitted with new dual D300's). I can confirm that our rental (same D300 system, with the the same image as the original on it) has been working more or less great so I don't believe the issues are inherent in the technology, but more likely a bad batch from the factory at one point. I will update when we get the repaired unit back and it has had some time for a fair shake down. D |
#6
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
Had the same issues - both D300s plus the GPU riser board replaced finally resolved it
|
#7
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
Quote:
Just curious if before you had it replaced, was it testing positive for hardware issues?
__________________
Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#8
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
As soon as the Geniuses looked at the GPU errors in the console logs, they started talking replacement - it seemed to be a known issue. They replaced one D300, still had issues. They replaced the other D300 - still problems. Finally they replaced the "GPU riser board" and everything has been fine since
|
#9
|
|||
|
|||
Re: Mac Pro (Late 2013) GPU Issues
Quote:
Okay thanks!
__________________
Kyle Whittaker www.strangepumpkin.ca Mac Pro (2013) 3.5GHz 6-Core Intel Xeon E5 32 GB Memory OS X 10.12.6 PT 2018.1 |
#10
|
||||
|
||||
Re: Mac Pro (Late 2013) GPU Issues
Wow finally someone to talk about this issue ... well I have been suffering from this issue well back in 2014 the day I bought the Mac Pro.
I tried every update from Mavericks up until Sierra today ..... I ran hardware tests with the apple team and found no hardware problems at all... they couldn't suggest any replacement because the issues can't be replicated ... they kept the mac on and running for 7 days without any hiccup ... but now that I got it back i happen to have this issue from time to time ... Honestly ... I don't know what to do with this issue ... if you find anything please let me know ...
__________________
System Details: iMac Pro 2017 8 Core Intel Xeon 3.2 Ghz Macbook M2 Pro macOS 14.3 Pro Tools 2024.3 Logic Pro X Reason 12 UA Apollo 8p Apogee Thunderbridge/Apogee Symphony I/O 2x6 Eleven Rack/Focusrite ISA Two/Onyx 1640i UAD Satellite Quad MOOG Mother 32 Nektar Panorama P1 Axiom AIR 49/Axiom 49/Yamaha P35 Fender Mustang/Marshall Amp/Ibanez Pedals/Fender Strat/Yamaha FG820L/Martin DJr10e Genelec 8040b/Yamaha HS80s/M-Audio BX5a Beats Solo/Shure SRH1840/Slate VMS https://open.spotify.com/artist/7KfV..._branch=1&nd=1 |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Mac Pro Late 2013 Freeze Unfreeze | Becharax | General Discussion | 8 | 02-23-2016 11:08 PM |
Mac Pro Late 2013 and GPU Freezes | Becharax | General Discussion | 42 | 11-30-2015 05:42 AM |
Anyone using the Late 2013 Quad-Core Mac Pro? | Jcalla | macOS | 18 | 08-22-2015 02:07 PM |
PT 11 and Late 2013 MacBook Pro 15.4 Ret' | garymmadison | macOS | 6 | 12-16-2014 05:29 PM |
Cracking sound with late-2013 MBP | Undertones | macOS | 9 | 11-11-2013 09:59 AM |