Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > General Discussion & Off Topic > General Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-16-2015, 11:23 AM
Amoxy Amoxy is offline
Member
 
Join Date: Nov 2015
Location: lincolnshire
Posts: 4
Default Pro Tools 11 Trial not working

Hi

I am new to the avid community.

I was previously using Ableton live, but thought it may be time for a change. I have downloaded the free 30 day trial of pro tools 11, to see how i get on with it. unfortunately after downloading the software and the ilok license manager with it. all i keep getting on both is a server unavailable message. i have tried uninstalling and re installing with no joy. getting a little annoying now as i am already on day 4 of my trial period and haven't even opened the dam thing.

any help would be much appreciated
Reply With Quote
  #2  
Old 11-16-2015, 11:28 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,922
Default Re: Pro Tools 11 Trial not working

Hi and Welcome to the Community

Do you have an ilok2 key aswell since thats needed in order to work the trial.

Also we need much more info on your system and details found here:

http://duc.avid.com/showthread.php?t=300050
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #3  
Old 11-16-2015, 02:21 PM
Amoxy Amoxy is offline
Member
 
Join Date: Nov 2015
Location: lincolnshire
Posts: 4
Default Re: Pro Tools 11 Trial not working

I dont have a ilok2 key.

this could well be the problem. is this something i need to purchase.

Thanks
Reply With Quote
  #4  
Old 11-16-2015, 02:28 PM
Amoxy Amoxy is offline
Member
 
Join Date: Nov 2015
Location: lincolnshire
Posts: 4
Default Re: Pro Tools 11 Trial not working

Is this also the same for the pro tool first download?
Reply With Quote
  #5  
Old 11-16-2015, 02:29 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,922
Default Re: Pro Tools 11 Trial not working

Quote:
Originally Posted by Amoxy View Post
I dont have a ilok2 key.

this could well be the problem. is this something i need to purchase.

Thanks
Hey

Yes PT needs an ilok2 key which cost around $50 and can be purchased online or in basically any Music Gear shop.

You do need an ILOK2 and not the older ones. Make an account at www.ilok.com and name your ilok account, register the ilok2 key to that account and then you can re-register for the PT Trial.

When you have an ilok key there are steps on the trial website on how to do the registration process.

PT|First does NOT require an Ilok key but requires an ILOK account so follow the PT|First steps and you should be up and running within no time. Take the time to read up on how to register and download and install. Make sure you have an operating system and computer specs that works with Pro Tools First.

Best of Luck and let us know if you have any questions
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #6  
Old 11-16-2015, 02:50 PM
Amoxy Amoxy is offline
Member
 
Join Date: Nov 2015
Location: lincolnshire
Posts: 4
Default Re: Pro Tools 11 Trial not working

hi

I have set up an Avid and ILOK account and followed the instructions when downloading PT first.

most likely ive missed something but...

the PT first seemed to download and install fine.

when opening the program I sign in as it requests. it then opens the software activation box that only load to about 80% then come up with a box displaying service temporarily unavailable.

I have a Win PC with Win7, running 64-Bit OS, i have 12GB RAM and 1T of HDD.

thanks for your help
Reply With Quote
  #7  
Old 11-16-2015, 02:54 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,922
Default Re: Pro Tools 11 Trial not working

Do you have any virus protection software activated and you have setup an account so PT can access internet aswell?

You have to restart the PC and see if that helps too.
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Space free trial not working simonchase AAX Plug-ins 0 10-01-2015 07:34 AM
Pro Tools Trial Not Working msandm macOS 11 05-30-2015 01:04 PM
Pro Tools 11 Trial download not working MalteHagemeister Pro Tools 11 3 05-29-2015 02:50 PM
PT 11 Trial - 95% working anchor sound Pro Tools 11 0 11-04-2014 09:25 AM
trial installer for mac not working boabyd23 Pro Tools 11 1 06-21-2013 01:54 PM


All times are GMT -7. The time now is 03:16 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com