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  #1  
Old 10-29-2013, 05:08 PM
kaiwelch kaiwelch is offline
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Join Date: Oct 2013
Location: Nashville, TN
Posts: 4
Default Pro Tools 10.3.7 crashing on startup

I recently upgraded to protools 11 so I could use it on my newish macbook pro with OS 10.8.2 and an mBox2. 11 is up and running. Hunky dory. However, I have a Maschine MKII that I want to run as a plugin in Pro Tools - apparently the Maschine plugin is incompatible with 11, so I installed 10.3.7 as well, for when I want to run Maschine (and also my DIGI002).

It's crashing on startup every time, around the time it tries to load the AIR plugins, but not on exactly the same plugin each time.

I tried trashing the prefs/databases. And many restarts.

Any ideas?? Thanks
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  #2  
Old 10-29-2013, 07:16 PM
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Chief Technician Chief Technician is offline
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Lightbulb Re: Pro Tools 10.3.7 crashing on startup

Quote:
Originally Posted by kaiwelch View Post
Any ideas?? Thanks
Please find a .crash file in ~/Library/Logs/CrashReporter and post the contents of the crashed thread (not the whole file).
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Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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  #3  
Old 11-21-2013, 08:29 AM
deanb deanb is offline
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Join Date: Nov 2013
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Default Re: Pro Tools 10.3.7 crashing on startup

PT 10.3.7 constantly crashes for several days now and I am really irritated by it because it has become impossible to work that way. Somehow I am not able to find what is causing that error but I am pretty sure that plugins are not the problem here (put them to unused file and did not help). Can anyone figure it out by looking at some of the crashed threads created recently?

The last crash today:

Process: ReportCrash [483]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 418
Code Type: X86-64 (Native)
Parent Process: launchd [163]
User ID: 501

Date/Time: 2013-11-21 13:01:16.574 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Crashed Thread: 5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT

Application Specific Information:
Analyzing process: Pro Tools[449], path: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools; parent process: launchd[163], path: /sbin/launchd


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b28d386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff9074a7c8 nanosleep + 163
2 libsystem_c.dylib 0x00007fff9074a652 sleep + 61
3 ReportCrash 0x000000010bce0b8a 0x10bcd1000 + 64394
4 libdyld.dylib 0x00007fff906a57e1 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b28dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8b365dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b3659ee _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 5 Crashed:
0 libobjc.A.dylib 0x00007fff9156e4e0 realizeClass(class_t*) + 45
1 libobjc.A.dylib 0x00007fff915634b1 _class_getNonMetaClass + 132
2 libobjc.A.dylib 0x00007fff915630eb prepareForMethodLookup + 156
3 libobjc.A.dylib 0x00007fff91562eef lookUpMethod + 71
4 libobjc.A.dylib 0x00007fff915612fc objc_msgSend + 188
5 com.apple.CoreFoundation 0x00007fff921c1d16 CFURLCreateWithFileSystemPath + 54
6 ReportCrash 0x000000010bcd77df 0x10bcd1000 + 26591
7 ReportCrash 0x000000010bcdabfb 0x10bcd1000 + 39931
8 ReportCrash 0x000000010bcdfa21 0x10bcd1000 + 59937
9 ReportCrash 0x000000010bce0537 0x10bcd1000 + 62775
10 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b28b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b28ac42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff8b28b1f9 mach_msg_server_once + 345
3 ReportCrash 0x000000010bce04df 0x10bcd1000 + 62687
4 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b28b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b28ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff921da233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff921df916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff921df0e2 CFRunLoopRunSpecific + 290
5 com.apple.DebugSymbols 0x00007fff97359590 SpotlightQueryThread(void*) + 356
6 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0069006c00700070 rcx: 0x00007fff7be31d50 rdx: 0x0069006c00700070
rdi: 0x00007fa55a29c4c0 rsi: 0x0000000000000001 rbp: 0x000000010ca67440 rsp: 0x000000010ca67150
r8: 0x00007fff7be31d48 r9: 0x000000002b31cf78 r10: 0x00007fa55957f970 r11: 0x0000000073ff56a3
r12: 0x00007fa55a29c4c0 r13: 0x00007fa55a29c4c0 r14: 0x00007fff7c73ff00 r15: 0x00007fa55a29c4c0
rip: 0x00007fff9156e4e0 rfl: 0x0000000000010202 cr2: 0x000000010d745000
Logical CPU: 0

Binary Images:
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0x7fff8b27b000 - 0x7fff8b296ff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b2ac000 - 0x7fff8b314ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8b361000 - 0x7fff8b376ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
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0x7fff8b790000 - 0x7fff8b796ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
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0x7fff8bf63000 - 0x7fff8bff0ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff8c372000 - 0x7fff8c39dfff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8c3ab000 - 0x7fff8c446fff com.apple.CoreSymbolication (3.0 - 117) <7D43ED93-BD81-338C-8076-6A932A1D19E8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff8de17000 - 0x7fff8de1bff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8df8e000 - 0x7fff8df90fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8e112000 - 0x7fff8e119fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e11a000 - 0x7fff8e183fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8e184000 - 0x7fff8e1a6ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8fe73000 - 0x7fff8fe81ff7 libkxld.dylib (2050.48.12) <B8F7ED1F-CF84-3777-9183-0A1C513DF81F> /usr/lib/system/libkxld.dylib
0x7fff906a3000 - 0x7fff906a6ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff906ac000 - 0x7fff90778ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff90bfc000 - 0x7fff90bfeff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff90c1e000 - 0x7fff90c3fff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff90fcc000 - 0x7fff90fd7fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff91107000 - 0x7fff91114ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff91476000 - 0x7fff914e4ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff91501000 - 0x7fff91518fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff9155b000 - 0x7fff9167392f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff91674000 - 0x7fff9167cfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff91c13000 - 0x7fff91c18fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff91c19000 - 0x7fff91c1dfff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff91d77000 - 0x7fff91e28fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff91e29000 - 0x7fff91e2ffff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff91e30000 - 0x7fff91e3fff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff91ed1000 - 0x7fff91ed2ff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x7fff91ee2000 - 0x7fff91ef0ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff91ef1000 - 0x7fff91ef2ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff91ef3000 - 0x7fff91f21fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff91f22000 - 0x7fff91f73ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff921aa000 - 0x7fff92394ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff92395000 - 0x7fff92396ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff923d6000 - 0x7fff92435fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff926b9000 - 0x7fff92708ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff92716000 - 0x7fff92916fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff929a5000 - 0x7fff929bcfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff92bab000 - 0x7fff92bacff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff92c87000 - 0x7fff92d84fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff93aa9000 - 0x7fff93d7aff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff93eef000 - 0x7fff93f5cff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff93fa5000 - 0x7fff94026fff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff94027000 - 0x7fff940cdff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff9468a000 - 0x7fff94692ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9476c000 - 0x7fff948e1ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x7fff94e7b000 - 0x7fff94e7cfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff94e85000 - 0x7fff9519cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff951ea000 - 0x7fff95246ff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff954b4000 - 0x7fff954c2fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
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0x7fff971d5000 - 0x7fff971d6fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff971d7000 - 0x7fff971e3ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x7fff971f0000 - 0x7fff971fcfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff972c9000 - 0x7fff972c9fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff97358000 - 0x7fff9738efff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff9752b000 - 0x7fff97538fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff97883000 - 0x7fff978b1ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 295
thread_create: 0
thread_set_state: 0
Reply With Quote
  #4  
Old 11-21-2013, 08:30 AM
deanb deanb is offline
Member
 
Join Date: Nov 2013
Location: Slovenia
Posts: 2
Default Re: Pro Tools 10.3.7 crashing on startup

3 minutes prior that:

Process: ReportCrash [446]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 418
Code Type: X86-64 (Native)
Parent Process: launchd [163]
User ID: 501

Date/Time: 2013-11-21 12:58:20.441 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Crashed Thread: 3

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT

Application Specific Information:
Analyzing process: Pro Tools[420], path: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools; parent process: launchd[163], path: /sbin/launchd


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b28d386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff9074a7c8 nanosleep + 163
2 libsystem_c.dylib 0x00007fff9074a652 sleep + 61
3 ReportCrash 0x000000010561ab8a 0x10560b000 + 64394
4 libdyld.dylib 0x00007fff906a57e1 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b28dd16 kevent + 10
1 libdispatch.dylib 0x00007fff8b365dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b3659ee _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 3 Crashed:
0 libobjc.A.dylib 0x00007fff9156e4e0 realizeClass(class_t*) + 45
1 libobjc.A.dylib 0x00007fff915634b1 _class_getNonMetaClass + 132
2 libobjc.A.dylib 0x00007fff915630eb prepareForMethodLookup + 156
3 libobjc.A.dylib 0x00007fff91562eef lookUpMethod + 71
4 libobjc.A.dylib 0x00007fff915612fc objc_msgSend + 188
5 com.apple.CoreFoundation 0x00007fff921c1d16 CFURLCreateWithFileSystemPath + 54
6 ReportCrash 0x00000001056117df 0x10560b000 + 26591
7 ReportCrash 0x0000000105614bfb 0x10560b000 + 39931
8 ReportCrash 0x0000000105619a21 0x10560b000 + 59937
9 ReportCrash 0x000000010561a537 0x10560b000 + 62775
10 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b28d6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff906c2f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff906c2ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff906ad191 start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b28b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b28ac42 mach_msg + 70
2 libsystem_kernel.dylib 0x00007fff8b28b1f9 mach_msg_server_once + 345
3 ReportCrash 0x000000010561a4df 0x10560b000 + 62687
4 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b28b686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b28ac42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff921da233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff921df916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff921df0e2 CFRunLoopRunSpecific + 290
5 com.apple.DebugSymbols 0x00007fff97359590 SpotlightQueryThread(void*) + 356
6 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff8b28d386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff9074a7c8 nanosleep + 163
2 com.apple.CoreSymbolication 0x00007fff8c3c1348 0x7fff8c3ab000 + 90952
3 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13

Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0072006100720060 rcx: 0x00007fff7be31d50 rdx: 0x0072006100720062
rdi: 0x00007f81731511b0 rsi: 0x0000000000000001 rbp: 0x000000010629b440 rsp: 0x000000010629b150
r8: 0x00007fff7be31d48 r9: 0x0000000042238fe9 r10: 0x00007f8171ede710 r11: 0x00000000304f2aa2
r12: 0x00007f81731511b0 r13: 0x00007f81731511b0 r14: 0x00007fff7c73ff00 r15: 0x00007f81731511b0
rip: 0x00007fff9156e4e0 rfl: 0x0000000000010206 cr2: 0x0000000106b6e000
Logical CPU: 2

Binary Images:
0x10560b000 - 0x105621ff7 ReportCrash (418) <CE3FEA1F-1286-3B05-8ED4-68146902F0B9> /System/Library/CoreServices/ReportCrash
0x7fff6520b000 - 0x7fff6523f93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff8b27b000 - 0x7fff8b296ff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b2ac000 - 0x7fff8b314ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8b361000 - 0x7fff8b376ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8b46d000 - 0x7fff8b476ff7 com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x7fff8b790000 - 0x7fff8b796ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8b7b2000 - 0x7fff8b7b3fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8bf63000 - 0x7fff8bff0ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff8c372000 - 0x7fff8c39dfff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8c3ab000 - 0x7fff8c446fff com.apple.CoreSymbolication (3.0 - 117) <7D43ED93-BD81-338C-8076-6A932A1D19E8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff8de17000 - 0x7fff8de1bff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8df8e000 - 0x7fff8df90fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8e112000 - 0x7fff8e119fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e11a000 - 0x7fff8e183fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8e184000 - 0x7fff8e1a6ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8fe73000 - 0x7fff8fe81ff7 libkxld.dylib (2050.48.12) <B8F7ED1F-CF84-3777-9183-0A1C513DF81F> /usr/lib/system/libkxld.dylib
0x7fff906a3000 - 0x7fff906a6ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff906ac000 - 0x7fff90778ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff90bfc000 - 0x7fff90bfeff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff90c1e000 - 0x7fff90c3fff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff90fcc000 - 0x7fff90fd7fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff91107000 - 0x7fff91114ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff91476000 - 0x7fff914e4ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff91501000 - 0x7fff91518fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff9155b000 - 0x7fff9167392f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff91674000 - 0x7fff9167cfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff91c13000 - 0x7fff91c18fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff91c19000 - 0x7fff91c1dfff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff91d77000 - 0x7fff91e28fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff91e29000 - 0x7fff91e2ffff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff91e30000 - 0x7fff91e3fff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff91ed1000 - 0x7fff91ed2ff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x7fff91ee2000 - 0x7fff91ef0ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff91ef1000 - 0x7fff91ef2ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff91ef3000 - 0x7fff91f21fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff91f22000 - 0x7fff91f73ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff921aa000 - 0x7fff92394ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff92395000 - 0x7fff92396ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff923d6000 - 0x7fff92435fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff926b9000 - 0x7fff92708ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff92716000 - 0x7fff92916fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff929a5000 - 0x7fff929bcfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff92bab000 - 0x7fff92bacff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff92c87000 - 0x7fff92d84fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff93aa9000 - 0x7fff93d7aff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff93eef000 - 0x7fff93f5cff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff93fa5000 - 0x7fff94026fff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff94027000 - 0x7fff940cdff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff9468a000 - 0x7fff94692ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9476c000 - 0x7fff948e1ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff94d92000 - 0x7fff94dc8fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff94e67000 - 0x7fff94e7aff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff94e7b000 - 0x7fff94e7cfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff94e85000 - 0x7fff9519cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff951ea000 - 0x7fff95246ff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff954b4000 - 0x7fff954c2fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff954c3000 - 0x7fff955c0ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff955c1000 - 0x7fff95920fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff969d7000 - 0x7fff969fcff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff96c36000 - 0x7fff96c3cfff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff96c3d000 - 0x7fff96c4fff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff96cfb000 - 0x7fff96cfbfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff96cfc000 - 0x7fff96d2dff7 com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F-9CFF-3EF1-9778-25C551B616C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff96d2e000 - 0x7fff96d7aff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff96ddd000 - 0x7fff96de4fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff96ff4000 - 0x7fff96ff4fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff971cb000 - 0x7fff971d0fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff971d5000 - 0x7fff971d6fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff971d7000 - 0x7fff971e3ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x7fff971f0000 - 0x7fff971fcfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff972c9000 - 0x7fff972c9fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff97358000 - 0x7fff9738efff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff9752b000 - 0x7fff97538fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff97883000 - 0x7fff978b1ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 267
thread_create: 0
thread_set_state: 0

And so on...
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  #5  
Old 11-21-2013, 10:29 AM
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Lightbulb Re: Pro Tools 10.3.7 crashing on startup

Quote:
Originally Posted by deanb View Post
3 minutes prior that:

Process: ReportCrash [446]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: 418
Code Type: X86-64 (Native)
Parent Process: launchd [163]
User ID: 501

Date/Time: 2013-11-21 12:58:20.441 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Crashed Thread: 3

Thread 3 Crashed:
0 libobjc.A.dylib 0x00007fff9156e4e0 realizeClass(class_t*) + 45
1 libobjc.A.dylib 0x00007fff915634b1 _class_getNonMetaClass + 132
2 libobjc.A.dylib 0x00007fff915630eb prepareForMethodLookup + 156
3 libobjc.A.dylib 0x00007fff91562eef lookUpMethod + 71
4 libobjc.A.dylib 0x00007fff915612fc objc_msgSend + 188
5 com.apple.CoreFoundation 0x00007fff921c1d16 CFURLCreateWithFileSystemPath + 54
6 ReportCrash 0x00000001056117df 0x10560b000 + 26591
7 ReportCrash 0x0000000105614bfb 0x10560b000 + 39931
8 ReportCrash 0x0000000105619a21 0x10560b000 + 59937
9 ReportCrash 0x000000010561a537 0x10560b000 + 62775
10 libsystem_c.dylib 0x00007fff906c0772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff906ad1a1 thread_start + 13
The thread number changes, though the crash code is the same. I think this is related to either permissions or file system corruption. My thinking is related to the CFURLCreateWithFileSystemPath in this crashed thread.
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Old 11-23-2013, 11:56 AM
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Default Re: Pro Tools 10.3.7 crashing on startup

Ok, but what are your suggested actions for fixing this?

After gong through ALL troubleshooting steps, clean uninstall and all, pace/ilok driver/software, avid driver update, etc, 10.3.7 still crashes on start up.
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Old 11-23-2013, 06:56 PM
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Question Re: Pro Tools 10.3.7 crashing on startup

Quote:
Originally Posted by Sergius View Post
Ok, but what are your suggested actions for fixing this?
Have you tried the Repair Disk Permissions command in Disk Utility? Have you tried launching Pro Tools from another administrator account?
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  #8  
Old 11-24-2013, 07:11 AM
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Default Re: Pro Tools 10.3.7 crashing on startup

There's only one admin account on my computer, no guest accts allowed. I have tried permissions.

Is there a particular order in which steps are to be performed? Ie clean unistall, repair permissions etc?


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Old 11-24-2013, 07:59 AM
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Post Re: Pro Tools 10.3.7 crashing on startup

Quote:
Originally Posted by Sergius View Post
There's only one admin account on my computer, no guest accts allowed.
Try creating a new administrator account.
Quote:
Originally Posted by Sergius View Post
Is there a particular order in which steps are to be performed? Ie clean unistall, repair permissions etc?
I would repair permissions before uninstalling. This will ensure that permissions issues will have little or no impact on the clean uninstall process.
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Old 11-24-2013, 12:19 PM
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Default Re: Pro Tools 10.3.7 crashing on startup

New admin account did not help either. PT11works but 10.3.7 crashes on startup. Very frustrating as I have not changed or updated anything in a while and had been working fine up to a couple of days ago when PT10 decided not to start anymore.

I have gone through a few more threads with similar issues and have performed the following in this order:

- repair permissions
- reboot
- a clean un-install
- reboot
- repair permissions
- reboot
- reinstalled the latest compatible iLok drivers and software
- reboot
- repair permissions
- reboot
- install the latest hardware drivers for your setup
- reboot
- repair permissions
- reboot
- install Pro Tools
- reboot

PT 10.3.7 started up after all this! 😃

Fingers crossed it will keep working...


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