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#1
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Help please
On the advise of two friends in the music business I downloaded Pro Tools First.
The download was complete but files disappeared when I tried to extract zipped files. I eventually found the files in on my c-drive but was unable to extract anything or even open any of them. My problem now is that I am not able to download this program again because Avid thinks I already have it. I've sent emails and waited twice on tech support on the phone with no result. Since I never got my files I have no I.D numbers or anything else for reference. Anybody? |
#2
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Re: Help please
Welcome to the community.
After redeeming a code, the product should be available in my.avid.com/products. You can sign in, click on the product name, then Show the downloads available to find the Pro Tools First installer.
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#3
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Re: Help please
Thanks for your help. Got program loaded today.
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