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#11
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
My guy at Guitar Center tried that it didn't work. Had to use my new backup ilok then it worked.
Sent from my LG-H830 using Tapatalk |
#12
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Well you definitely don’t need a 3rd gen iLok to use PT12.
Sent from my iPhone using Tapatalk |
#13
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
PT2018.1 works here on 2nd Gen .. my 3rd gen is still in the packaging ...
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Macmini M1 8/512 -OS 12.3.1 and PT2022.4 Logic Pro X 10.7.4 RME BabyFace Pro Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3 Logic Pro X 10.7.4 RME BabyFace Pro |
#14
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
I have no audio device but my on board sound card.
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#15
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Of course
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#16
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Now I have both 3rd gen and 2nd gen in at the same time, no available assets to download and its all synced.
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#17
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Seems pretty simple to me. You’re missing the asset.
Contact AVID again and tell them that the iLok asset hasn’t been deposited into your account. Hopefully Jeffro will see this and get it sorted for you. Would be great if you good PM that dude. He’s a champ! Sent from my iPhone using Tapatalk |
#18
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Jeffro or AVID support, please help?! I'm dead in the water here. I had to open a 2nd case with AVID because the person did seem to understand my problem and stopped responding...
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#19
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
The subscription process will deposit an iLok license, and that's done to the User ID you specify. We've seen a few cases where customers created a second (or third) iLok account and have their iLok registered to one account but the licenses are in another. Will reply to your case when I find more info...
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• linkedin •
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#20
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Re: Just upgraded from Pro Tools First, now no iLok asset?!
Quote:
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