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Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
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#1
08-05-2016, 01:14 PM
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iLok "renewal is pending for the following licenses"
I have a pro tools 12 subscription which just renewed and my ilok won't renew its subscription and is saying it will expire this weekend. I am working on a serious sound design project and this can't happen. Is there a way to resolve this problem quickly?!
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#2
08-05-2016, 02:01 PM
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Re: iLok "renewal is pending for the following licenses"
Just call support. I had the same problem and just got it resolved in about 10 minutes on the phone. It's been happening to some of us the last few days so most of their operators are aware of it.
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#3
08-05-2016, 02:43 PM
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Re: iLok "renewal is pending for the following licenses"
Yes, goto your Avid Account and start a case from there. You will get a case number which Avid will respond to. And I doubt this can be solved on a weekend unless a Super Moderator/Admin can help you.
start the case from the Account and hang tight.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME
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