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  #1  
Old 06-04-2019, 09:24 PM
Jakeman Jakeman is offline
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Default HUI Control Surface and PT First 2019.5

I just downloaded the update for ProTools First v2019.5
I would now like to get my Mackie Control Universal to connect but don't see where to do that in PT First. And yes I know v2018 didn't have the ability for control surfaces, but version 2019.5 should according the the Avid comparison page. What am I doing wrong or did Avid make a mistake in the online documentation?

Here is a screen shot of the comparison of each ProTools versions.
http://duc.avid.com/attachment.php?a...1&d=1559708265
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File Type: jpg Screen Shot 2019-06-04 at 10.06.50 PM.jpg (48.0 KB, 0 views)
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Old 06-05-2019, 04:29 AM
ChuckS ChuckS is offline
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Default Re: HUI Control Surface and PT First 2019.5

If it's available in that version it would be under Setup --> Peripherals --> MIDI Controllers. You'd need to have the MCU set for HUI mode if available. Not familiar enough with the MCU to know if that's possible.
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Old 06-05-2019, 07:45 AM
Jakeman Jakeman is offline
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Default Re: HUI Control Surface and PT First 2019.5

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Originally Posted by ChuckS View Post
If it's available in that version it would be under Setup --> Peripherals --> MIDI Controllers. You'd need to have the MCU set for HUI mode if available. Not familiar enough with the MCU to know if that's possible.
There is no Peripherals under Setup, that's the first place I looked.
I've had my MCU setup for years on my older PT 8 HD rig. The MCU has been loosing connection there so thought I'd see if it would work on PT First now that HUI-Compatible Control Surface is now showing as supported.

Thanks for the help though.

Jd
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Old 06-06-2019, 12:38 AM
RecordingStudio9 RecordingStudio9 is offline
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Default Re: HUI Control Surface and PT First 2019.5

I'm sure, like many options missing in the PTF, web site is not updated or someone put the detail on the web without checking, as previously HUI is not supported.
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  #5  
Old 06-06-2019, 04:46 AM
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junkgear junkgear is offline
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Default Re: HUI Control Surface and PT First 2019.5

Hang tight, I'm trying to get an official answer on this.
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Old 06-08-2019, 12:07 AM
Jakeman Jakeman is offline
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Default Re: HUI Control Surface and PT First 2019.5

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Hang tight, I'm trying to get an official answer on this.
Thanks!!!

Jd
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Old 06-09-2019, 04:56 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: HUI Control Surface and PT First 2019.5

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Originally Posted by Jakeman View Post
Thanks!!!

Jd
Hi Jakeman, sorry, HUI and Eucon are not supported on Pro Tools First. Peripherals are not available on this free DAW. I've forwarded the concern to the team to correct the info on the website.

Thanks,
Tope
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  #8  
Old 06-09-2019, 09:55 PM
Jakeman Jakeman is offline
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Default Re: HUI Control Surface and PT First 2019.5

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Originally Posted by DigiTechSupt View Post
Hi Jakeman, sorry, HUI and Eucon are not supported on Pro Tools First. Peripherals are not available on this free DAW. I've forwarded the concern to the team to correct the info on the website.

Thanks,
Tope
Thanks for the inquiry. I thought it was to got to be true, and thus it was.

Jd
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  #9  
Old 06-01-2020, 06:46 PM
Jakeman Jakeman is offline
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Default Re: HUI Control Surface and PT First 2019.5

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Originally Posted by DigiTechSupt View Post
Hi Jakeman, sorry, HUI and Eucon are not supported on Pro Tools First. Peripherals are not available on this free DAW. I've forwarded the concern to the team to correct the info on the website.

Thanks,
Tope
Screen Shot 2020-06-01 at 7.40.55 PM.jpg[/SIZE]

So almost a year later and you still haven't updated the feature set of Pro Tools | First.

Jd
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