|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Xpand Content Not Found OSX
Hey,
So Im having big issues with PTF and not a great intro to the world of PT both on Windows10 and mac OS. I would like to focus on the macOS as that is my main system for other DAWs. Quote:
1) The file "Xpand2.big" actually exists at the located path, but greyed out if you choose browse to file from the Error window pane. 2) I tried manually reinstalling the Xpand2 3) I uninstalled everything PTF and reinstalled but still the same issue. Order of Install: Pro_Tools_First_2019_5_Mac_105869 Avid_Complete_Plug-In_Bundle_18_10_Mac_105823_ Mini_Grand_2018_1_1_Mac_102990 Vacuum-18.1-Mac System details: macOS High Sierra v10.13.6 i5 2.3Ghz 16Gb ram The system is very clean and all other DAWs and other apps work great with no complaints outside running our of steam on heavy track mixes. Thank you |
#2
|
||||
|
||||
Re: Xpand Content Not Found OSX
When a file is grayed out in MacOS, it means it is not accessible, which would explain why Xpand would not see it.
I'm not sure why this would happen since the installer takes care of placing the files. Things you can try are making sure you are an admin on the logged in account when installing. Deleting the file manually then try installing again. If the file is not corrupt, there are ways of making the file active from the terminal window. It's probably best to search for a Mac article to help you with that though. |
#3
|
|||
|
|||
Re: Xpand Content Not Found OSX
Quote:
Code:
#This is is a sanitised portion of the Pro Tools mac os log output. 12:24 Pro Tools First Warning: Unix Error 12:26 MacOs Error -67014 # 12:30 Dashboard GUI shows to user 12:30 HALC_ShellObject.cpp:212:HasProperty: HALC_ShellObject::HasProperty: initial inner method call failed, Error: 560947818 (!obj) 12:32 Mac Os Error -67050 #Activity Monitor shows pro Tools First using 80% of CPU I have now removed all Avid Software and going to give it another try again today! |
#4
|
|||
|
|||
Re: Xpand Content Not Found OSX
After Reinstall of PTF and reinstall of Xpand!2 still have the same issue so went into the logs again and at the end of the Pro Tools Log;
com.apple.securityd Code:
16:01 Pro Tools First: failed to fetch /Library/Application Support/Avid/Audio/Plug-Ins/Xpand!2.aaxplugin/Contents/_CodeSignature/CodeEntitlements error=-10 |
#5
|
|||
|
|||
Re: Xpand Content Not Found OSX
So I think I worked it out this might help others if run into same issue. Its actually ridiculous!
Issue: THE FACTORY CONTENT WAS NOT FOUND: /Applications/AIR Music Technology/Xpand!2 PLEASE LOCATE THE CONTENT FILE "Xpand2.big" Cause: macOS drives are mostly formatted with Mac OS Extended (Case-sensitive, Journaled). So Pro Tools First app is looking for the file Xpand2.big But the Installer has the file and installed XPand2.big So logically it is not @ /Applications/AIR Music Technology/Xpand!2 Solution: rename the file …. Xpand2.big => works! In the world of unix/linux/macos "p" is not "P" |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Xpand 2 -THE FACTORY CONTENT WAS NOT FOUND | JayRay | Virtual Instruments | 2 | 04-25-2013 11:45 AM |
Factory Content Was Not Found | gervaisservice | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 1 | 12-04-2012 02:25 PM |
Strike - Content not found | xq3js | Virtual Instruments | 18 | 09-29-2009 12:50 PM |
Xpand 2 'Factory Content Not Found' | RussUK | Virtual Instruments | 0 | 01-03-2009 01:58 AM |
"Content Not Found" after PT upgrade | gdugan | Virtual Instruments | 0 | 07-10-2008 02:19 PM |